Golden Sunrise Machupicchu

Explore Golden Sunrise Machupicchu
8.4
Very Good
From 195 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Golden Sunrise Machupicchu

Number of reviews per page
20
40
Top reviews
Stacy
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel is a little off the beaten path. It’s about one block past the area that feels active and safe. The lobby is very sparsely decorated and not very welcoming. We had two rooms. One of our rooms had hot water problems. Lots of cold showers. In our other room, the outlets did not work. The hotel staff was very responsive in fixing that problem. Overall, it was just fine.
Read More
Tooran
icon-with Friends
with Friends
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We got there at the reception. we had reservation for junior suite with the balcony they didn’t have it available because they blame Expedia to double booked the same room and they gave it to another people. They showed us another room cheaper room. They said they will give us credit back at the checkout. They were baring for the money they need to return to us. We were very unhappy, staffs was rude and it took forever to check in and to check out
Read More
Michael
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice place
Christopher
icon-with Children
with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very pleasant staff Good location Perfect for a couple of nights in matchu putchu
Huixia
icon-
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Friendly staff with convenient facilities.
Karla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The location was 5 min away from the bus and train station, rooms were big but the hotel was plain, not great amenities, simple buffet breakfast!
Nicole
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I do not recommend this property. All three rooms my group booked smelled strongly of mold, with visible mold in the bathrooms and on the walls. Even worse, our room keys could open each other’s rooms — a serious safety concern. We raised these issues with the manager, who showed little interest in addressing them. We ended up checking out two days early due to the conditions, but the hotel refused any refund or compensation. I’m a seasoned traveler and not picky, but this was beyond acceptable. The property has potential, but guests should be warned about the current state and lack of basic standards for health and security.
Read More
Ronald
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The main disappointments were: no hot water; the hotel room key unlocked other hotel rooms; black mold detectable by sight and smell. Checked out two days early due to poor response from management about duly reported legitimate concerns about my personal health, safety, and comfort.
Sandeep
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Decent rooms, okay and appropriate for one night stay in this town.
Svitlana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Great hotel with excellent staff, a convenient location, and very clean, neat rooms.
Andrew
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel is very basic, room damp, breakfast very poor and staff not interested. No restaurant facilities, safe did not work, when asked to sort, didn’t!! Took 3 attempts to get key to room, view from room nothing like photo’s?? Not worth the money for the room, will be requesting a refund of some kind.
Eunkyong
icon-Leisure
Leisure
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Nice
Jignesh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Quiet place, great breakfast. Watch out all room keys are same. Don’t leave any valuables in room. Anyone can use their keys to get into your room. We had couple walk into our room at midnight.
Joel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

It’s ok
Jaden
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

I love this hotel. It’s spacious, clean, and quiet. Staff are friendly and helpful.
Aleksandr
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Very good people, I think to have little better shampoo will Help:). All other stuff are good. Most importantly People are nice! Thank you 🙏.
Ambrish
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Basic amenities in the room were missing such as facial tissues, glasses, coffee maker, and cups. The safe and refrigerator did not work.
Rod
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The rececepti
Tina
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The room and bathroom were exceptionally clean.
Number of reviews per page
20
40