Overall Ratings & Reviews Holiday Inn Express & Suites HAMMOND by IHG, an IHG Hotel

Limited dining options

Beautiful, well maintained all around, AMAZING breakfast, nice pool breathtaking view from my room over all experience 10/10 highly recommend this hotel!

The room was nice and quiet. Shower was dated and could use an update.

I really enjoyed my stay. The room was very clean and comfortable. Everyone who worked there was friendly and helpful. I’ll definitely be booking with them again in the future.

Everything was inconvenient about this property. The elevator would take 5-10 minutes every time, the room door didn’t shut all the way, no towels or blankets, the pool was FREEZING, it took me 30+ minutes to get help from the front desk, the tv didn’t even work either. The breakfast was mediocre. It was not worth the money spent here to stay.

The room did not seem to be cleaned. The bathroom floor was dirty and there was no shower curtain and the sink light did not work. The beds were comfortable and linens were clean.

During my stay the power went out and had to move hotels. Still waiting on my refund. Its been almost a week since i left

Room wasn't ready when showed up. Could be a little cleaner but over all nice hotel.

Super comfortable beds. Very clean hotel. Close to many dining options. Limited outlets for charging in the room. Second floor smelled like weed REALLY bad, and it never went away; affected the allergies. The room itself was fine.

This so welcome to be greeted by name. I am there every weekend from Indianapolis. Charles, Anna, and kim are always friendly and welcoming

The young lady that greeted me and helped me out was so sweet and kind and nice and very helpful

I always have a great experience at any of the Holiday Inn and Suites! The breakfast is great and rooms were quiet and clean! The only few things I did not like is that during breakfast some Indian or Pakistani man with his wife and 2 daughters decided it was ok for him to use his fingers to touch the waffles!! I politely informed him that there are utensils to use. I'm glad I got my food before he did. That is nothing on the hotel however maybe the breakfast clerk can keep a closer eye next time! And I didn't like that the sliding door in the room is not secured or closed. You can see into the bathroom through the opening around the sliding door. Not sure whose bright idea that was. Other than that, a great experience!

I liked that the booking process was easy. The customer service from Elijah was fantastic. It was clean, the breakfast was good. The only thing was that the microwave and refrigerator were not plugged up so I had put drinks in the fridge and when I went to get them later on is when I discovered it wasn’t plugged in. Other than that, it was a great stay. I would definitely book again. Oh and I was able to do a late check out for one hour at no additional charge so that was super awesome!

Very clean very accommodating, quiet location

Nothing was unique.

It was a well cleaned hotel and the breakfast was good the pool was very cold and the pancake machine was broken at breakfast they were not good about having towels at the pool are in the rooms

It was nice to stay in a place that didn't stink like pot for a change

Excellent staff

Breakfast was really good, best part of the stay.

Herenfor business