Javiola
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The room smelled of sweat. I didn't complain. I opened the window. One of the pillows smelled used and had cleaerly been used(rumpled). I didn't complain. I simply used the other fresh pillow. But the door would not lock from the outside. I did not feel that my things were safe everytime I went out. Three times I informed that it would not lock. I even sent videos to show the problem.Nothing was done. There was no apology, no explanation and no concern.
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