Our experience at condodeal tower c (as follows): 1. Management/preparation: the guide "maris" is not helpful at all. She/they didn't prepare the docs needed beforehand (even after we gave out our voucher/id, as a part of compliance), w/c made us wait for roughly 1 hour. She didn't return the 50 php change for the pool pass that we paid earlier too, because she's not in the area anymore. She had the audacity to charge us 200/hour if we check out after 12 noon even though we already talked to the staff who said it's okay, since we're still preparing to leave. 2. Guards are not helpful, they kept pointing us in wrong directions (another waste of time!). 3. Pool - the rules told us that we can use the pool as long as we pay 150 php, so we're willing to comply, but they didn't agree on giving out the voucher as first. At the end, they did agree, but we were able to use it for 1 hour only since it's already around 8:50 pm (curfew is only until 10 pm). 4. Room only has 2 towels (we clearly booked a room good for 3 pax). P.s. I've been using app for quite sometime (local/international), unfortunately, this is my first disappointing experience too!