The on site restaurant, and I mean no disrespect- would not attract any customers if not for this hotel. The food was not bad, and the quality of ingredients was VERY high, that overall equalizes down into what I think about this hotel. Nothing wrong with it, just has the potential for so much more than the sum of its parts. The jaccuzzi/hydromassage/hot tub is reservation only, they will NOT reserve it for you until check in. On checking in, right at 2pm on the dot, they tell me the only time is for 11 AM the next day. (Check out is at 12.) The spa runs 11-9. Why? Why can't it run better hours? Because forget you is why. And they only filled and started it when we reminded them (they had our appointment) so it was cold, and never got warm, during our hour there. The entire point of our stay was defused.

Rooms are very small. The bed takes up most of the room. They have no business centre or other area outside your tiny room to work. Overall uncomfortable. The breakfast was very good and the staff were great also. The pool area was dirty and uninviting. Again only lounge area and no table and chairs where to work.

Very professional, excellent service. Great breakfast.

The Hotel Laghetto Stilo Higienópolis is a beautiful, well maintained property. Before my trip to Porto Alegre, I researched property after property to make sure my expectations of safety, cleanliness, and comfort were met. On these three points this hotel excels. You want to try and avoid rush hour traffic when arriving if you are planning on driving yourself. (New Yorker is going to be at home here if you have experience driving downtown) But that isn't the hotel's fault. Also, outside of those hours, traffic really isn't that bad. The hotel seems to be in a pretty good neighborhood. The entrance is actually on a side street. I went ahead and used the valet parking. With the exchange rate from USD, why wouldn't you? Really saves on the hassle of trying to find a parking spot. Immediately an attendant loaded my bags and check-in was effortless. I am fluent in Portuguese, but they seemed to have someone always available to speak English with my wife who does not speak Portuguese hardly at all. Now, why did I dock 1 star? If you are looking for a clean, safe, and comfortable hotel then go ahead. This is a great place. If you want to eat in said hotel, you might consider looking for a better restaurant. The fish was definitely out of date. At breakfast there were ants at our table. Not huge, we easily moved. Just compared to other places, meh. Now, I hate picky reviews that leave 1 or 2 stars because they found a hair on the floor. I fully endorse the hotel and staff, just...

Excellent hotel, wilo come back sure.

Very good breakfast.

The first room the toilet didn’t work. Too much mold in the bathroom. Misogynistic waiter. Very mediocre food (how can a nice hotel in Brazil serve such food? We have better pâo de queijo in Canada!).

Nice clean hotel with friendly staff. Very good breakfast

The hotel is in a business district. The restaurant on site is good, the free breakfast was great with a buffet and eggs to order. There is a great supermarket with a good lunch just a block away. The staff are very friendly and accommodating. It is a short ride by taxi or Uber to most places.

Nearby everything. Amazing. Also wonderful customer service.

The best thing is the staff here. Very welcoming and friendly. Everyone is very pleasant to speak to. Just make things simple. Staff would go out and open your Uber’s door for. Small details like this is just wonderful. Loved it!! Definitely the go to for me in Porto Alegre!!

Excelent service! I was was in Porto A;egre to take care of a sick parent, I felt taken care of by the people who work in the hotel, it really felt like a family. The food is great and the bed confortable. This is my third time there and I will keep going.

Hospedagem muito agradável.

It is a very comfortable Hotel, so organized, clean, located in a very calm place.

The front desk associates went above and beyond to provide an excellent experience at the hotel

Very nice comfortable hotel in a nice area of Porto Alegre. The wifi and air conditioning worked fine. There was a nice blanket too. Would stay here again.

Nice place. Second time I've stayed here, but the sheets did not fit the bed (lencols nao cabem) and kept sliding off. Not professional!

Great location. Friendly hotel staff. Comfortable bed and warm shower. Great bar next to the hotel. Highly recommended.

Very confusing breakfast service, long waiting line.

Great hotel