******WARNING*******
WHEN BOOKING, READ THE FINE PRINT
I have been waiting years and saving on a disability pension to get out to see Longreach. It was a perfect time, especially with little money, to support the towns and businesses that have been doing it tough. I booked and paid full price for a room early this morning in good faith. It was for the 19th - 21st May. During the day I felt a tad off and decided to do a covid test. My worst fears was the outcome. I rang the motel and informed them the situation. the reception told me, " because I didn't give notice 4 weeks prior, NO REFUND" $400 down and straight into their pockets, making double on the booking no doubt. I pleaded, even asking for a partial refund. The reply " we empathise with you" they don't know what empathise means. The respective Australian governments should crack down on this practice. I'm not alone in what's happened and happening. This Rip off business has taken my money and other money I would have spent in Longreach. Maybe take a good look at yourselves and share your empathy with the people who have missed out!