Excellent across the board

We had a great stay here, reception staff were friendly, the place was immaculate and such a reasonable price for central London. We’ll definitely look at booking here next time we’re in London.

Great for the tube, the train, or walking about!

Check in diabolical - no clear notice of need for ID in advance, reception unable to explain why they needed it and it took me 30 minutes to check in after an exhausting day traveling with no flexibility offered to fix the situation by the front desk. Room is great, clean and everything else good

The location was very good, good transport links nearby. we stayed for three nights and our accommodation was never cleaned and it wasn't particularly clean when we got there. This was probably the only downfall as everything else was actually really good

great location, clean and helpful staff

The room had everything we needed. Appears to be recently refreshed. Close to the Tower Hill underground station and the Tower of London.

The property was super comfortable as well as the receptionist 10/10 attitude nicest person i met in london

Great property, Amazing room

Like others have mentioned there is some noise from the railway line, AC was a bit finicky, but we had a bice view. Brekky at the weatherspoons accross the road is better value than in the hotel. Also they wouldn't let us check in early, and they are stricy about the 10am checkout time. In this case for a one night stay you just get 19hrs not the best value.

The property was very clean. However, we found it a bit tricky to locate the hotel as there are no large signs outside. The nearest station is Tower Hill, which is about a 7-minute walk away. We were pleasantly surprised to find that our room was very spacious and very clean, with plenty of windows (we were on the top floor). It included a small fridge, an oven, and a washing machine (though there was no dryer). The hotel is situated next to train tracks, but we could hardly hear any noise from the trains. The air conditioning in our room worked great. The hotel’s location is excellent; it’s just a 10-minute walk to the Tower of London and 7 minutes to the subway station. The staff at the reception desk were very polite and helpful. One thing I noticed is that there’s no phone in the room to call reception. You either have to use your personal phone or go downstairs to speak to them. We would definitely stay here again!

5 stars all round

No hot water for two of the three days we stayed there. Talked to the front desk several times and everyone their response was they have someone working on it. We received no compensation for this inconvenience. Very dissatisfied!!

Good location and apartment was lovely, airy and well equipped. Reception staff were pleasant and helpful. Breakfast area far too small with limited choices and cooked food was sub standard. No fruit, orange juice or flavoured yoghurts available.

Positive: Room great people nice, location easy Negatives: near DLR so the hotel can physically shake when a train goes past! Breakfast is rubbish, go round the corner to Pret!

This place was genuinely awesome. It was very clean, had every apart-hotel amenity you could want (washing machine, dishwasher, oven, microwave, etc.) and felt very secure. It's within a 10 minute walk to the tube and the Tower. I couldn't recommend it highly enough.

Lovely accommodation - clean, new and renovated, and nice comfy bed. Only annoying thing was not being able to connect to Netflix or Prime on a smart TV. But not the be all and end all.

First time staying at this hotel and we’ll definitely be back! Clean, great location and lovely, helpful front desk staff.

Had a nice time staying tbere

Great value, the location is not to be best but great value for the price