If You book via hotels.com(expedia) manly they will give You room for disabled person, it doesn`t matter You check in at 16:00 local or 21:00, excuse are the same, last room, meanwhile my collogue check in after few hours got normal room(booked different app). mattresses are worn out, and i have back pain after staying this hotel. During night their internal IT system has been restarted which make Your TV switch on exactly at 03:00.
Other then that hotel is clean exterior fresh and nice breakfast. but personally i will stay away from this hotel.