Overall Ratings & Reviews AEI at Kaanapali Shores

The pools are the main highlight, with lots of chairs and space for everyone. The pool bar is a nice option and they had music in the restaurant a few nights. The restaurant food is just ok with the service being just ok as well. The staff were not overly friendly and rarely smiled. The pools get really loud with kids playing so it’s something to consider if you are not traveling with children. Parking was an issue as the garage was under construction. The grounds are pretty with a nice little beach and grass area. The building and rooms are dated and its age is showing. We were rebooked at this facility as our first booked location had a delay in renovations. Overall it was ok but I don’t know that I would choose to stay here again.

The staff were amazing at the property very helpful and the property is located close to so many beach parks.Really enjoyed walking along the coastline every morning.

I have stayed here before. Loved it!

We saw whales breaching everyday from our lanai. We enjoyed going to the beach and playing in the surf. It was convenient to grocery stores, shopping. It was a great experience. The staff was super nice and helpful. Would stay there again next year:)

Wonderful stay could walk just a little and swim in the ocean, wonderful. They did have a pickle ball. court that was very busy, we didn't play because it was full a lot. and we were doing other things, but love that they have one. Rooms clean, too. few hooks for towels but other than that they were great!!!! Beautiful view.

I love it ..clean, easy access to parking ... amazing will making a yearly visit... I was the best vacation for me

We loved our two weeks here. Shopping within walking distance, food trucks next-door were wonderful, and the staff was helpful, cheerful and quite efficient. We loved the birds, ocean and pools. We would highly recommend a long visit.

It was a good experience for my family.

Our room was showing age. The bed was very old, and I slept on the couch most nights. The tv was near the head of the bed, so you couldn’t lay in bed to watch tv. The atm machine was out of order for 5 of the 7 days we were there. Was disappointed in the ‘view’. All we could see was a parking lot.

The hotel was perfectly located. There were plenty of restaurants close by some even within walking distance. Restaurant on the premises was good and convenient. Food trucks within walking distance open from 5 to 8p.m. Communication with the hotel staff was amazing...they responded to our needs in a timely manner. We would stay there again. Was an amazing trip.

Old, dirty and musty. Good location.

I’m giving this good ratings but I did want to comment on a few issues. Overall, we enjoy this place and it was our 2nd time back. We stayed in room 823. The toilet in the master was not working right and I noticed it right away when we arrived. It had a small bit of water running all the time so it always made noise. My 2nd complaint with this unit was that there were a lot of small/medium size cockroaches all over. I probably killed 15-30 of them but it didn’t seem to make a difference. Probably needs som traps or poison set out or maybe an insects bomb put in there when vacant for a few days. Other than that, everything else was good.

Great stay

The property is beautiful! Staff fabulous. Only thing I would have enjoyed more was the kitchen being more well stocked. No blender, no broom. Not enough dishes.

Facility was well maintained and service was excellent.

The hotel amenities and location was great! The room itself was just average and the refrigerator kept whistling from the waterline so I actually unplugged it while sleeping. There was a humid smell coming from the vent but overall, the location right next to the beach was great.

The property was clean, easy to check in, near a grocery store and restaurants abd the staff was very courteous and friendly.

We really enjoyed the bar near the pool, the staff was very welcoming and were always smiling. One thing i did not like was that I saw one of the workers leave the restroom after using it without washing their hands and they procedded to go to the kitchen.

This resort was very lovely! We loved the beach view from the balcony. Also that it had 2 pools & was right aside of the beach. The only negative things was having 2 pay for parking (that should be included with your stay price, or resort fee). & also the balcony sliding door was very difficult 2 close.

The property is a little dated, but the pool area made up for it!