Overall Ratings & Reviews Holiday Inn - the niu, FRANZ VIENNA by IHG, an IHG Hotel

Overall property was good as well as parking was safe. We had an issue with staff not providing proper details or support related to our food needs and treatment form management was not to the par that I expect from a ING or Holiday Inn facilities.

Very good room, helpful staff. It is a small hotel, looking more like a boutique one. Very close to light train

En el cuarto no tenian tazas o vasos para servirte agua. La segunda noche la habitacion no estaba limpia, tuvimos que decirles al dia siguiente y aun asi no limpiaron el cuarto. Hacia falta jabon en la regadera.

Location is perfect as there is train station and can have easy access to all touristic places. There is no small and simple things like cotton buds, slippers tooth paste and hair condition

Construction. They said parking available but when we arrived, parking was not available due to construction. We spent over an hour to find parking. Parked far and had to walk back to the hotel for 15-20 min. 3pm we arrived expecting check-in to 2 rooms as indicated. The receptionist said rooms are not ready. We asked when will the rooms be ready, she said she didn't know. They then found 2 rooms for us right away and included breakfast for the inconvenience. Breakfast was good.

The hotel was in an excellant location and the tram stop directly ipposite the hotel making it easy to commute into the centre. There was some confusion at check in as the hotel advised we had 2 rooms booked but we only booked 1 room. The staff were all really friendly and helpful.The towels were changed daily.The breakfast was excellant we just had this 1 out of the 3 days we were there.If we visited aflgain we would be happy to stay here.It would be nice to have tea and coffee making facilities in the room but would not let this put you ofl staying.Thank you for a lovely stay.

It was a quiet hotel with easy access to public transportation.

Great hotel. Just proper hot and can’t turn the temp down. Other than that sweet as

great room, clean and spacious.

Room has everything you need, hair dryers are super convenient to use. Tasty breakfast if you're hungry.

Enjoyed my stay at the Niu. The staff were great and very welcoming. Easy access to transportation just across the street.

not a central area of town but tram no2 helps a lot

The shower does not have any privacy - not friendly for family travelers

Recomendable hotel good place

This was a wonderfully designed and eclectic hotel. While the location was far removed from the city center, a tram ride brought us into town. There were also wonderful little non touristy restaurants in the neighborhood that we never would have discovered otherwise. The staff was excellent, and very friendly.

Nice property. A little out of the way but nice overall. Beds were comfortable

Quiet and new

A lovely 8 day stay. Breakfast was great and worth the price. Stains on the carpet and curtain so this knocks the cleanliness down And also due to construction on the main road the nights are loud. Worth getting ear protection. But, nevertheless staff were lovely and helpful.

The property is quite far away from City center, fortunately the public transportation is convenient. a 10 minutes walk takes one to the train station for Vienna Airport which is extremely convenient. The room does not come with any amenities, no hot water pot, no refrigerator, no bottle water. Front desk staff is very friendly.

Very comfortable room and helpful staff