Overall Ratings & Reviews Turnpike Motel

This place was a DUMP‼️. Do not book it ever‼️‼️horrible ‼️

Convenient exces to stores

Very good value in a smaller motel with well maintained units containing the most needed amenities - microwave, fridge, coffee maker, TV, WiFi. King bed had king-sized pillows which were too big. No lobby so you have to stand outside and register through a window.

I like it a good clean to stay some night

Great price!

Bad manager service room bad conditions

I’ll gladly stay here again for one night stay on road trip to shore. Safe, clean rooms.

Clean! Spot on service! Comfortable beds!

The hotel is very cut and dry. There is wi-fi but besides that, nothing special is offered. It was central to a bunch of locations including Downtown Richmond, the Chesterfield Mall, and so many restaurants. For the price, I would stay there again!

The cable service needs to be adjusted (8-9 sports channels unnecessary. No Cartoon Network.). The cable TV operation needs to be adjusted, Need two remote control units to operate the system.

I arrived at 18:00 on Saturday night. Office was locked and nobody was inside. I had to wait in the cold wind for 10 minutes before someone shows up. The shower room is dirty.

Was promised 1st floor room in message from property via Expedia, but was put on the 2nd floor anyway when i arrived.

The room was what would be expected for the cost, however, the service was awful, when paying for the room, I was asked to reveal my PIN!!! When I refused, I was scolded for not paying for the room in advance if I didn't want to give my PIN despite the fact that I just followed the instructions on the booking website; extremely unfriendly and unhelpful - I suppose we had got used to American hospitality, unfortunately the owners were not.

This motel was old and run down!! Bathroom was unacceptable and staff was no good!!

Overall nice place but the bathroom tub was full of hair it was clearly not cleaned out after last guest

Hotel was clean, in good condition, and in general exactly what you'd expect it to be like.

quite motel with good stuffs. Just 10 min from downtown

LIKE: clean; plenty of parking; easy room access DISLIKES: No "Cartoon Network" cable; no outside trash cans; property looks a bit shabby

Showed and they kept telling me that I didn’t have a reservation even thou already paid for it weeks ago on this app. So I left and booked another room somewhere else. Working on getting refunded

Not bad