Overall Ratings & Reviews Hilton Garden Inn Zurich Limmattal

A lot of weird cars and people on the parking lot. People that wasn’t staying in the hotel always parties outside.

Ok

Very comfortable stay and staff was friendly. Michelle was very helpful with city directions and she answered all my questions and concerns.

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It was nice and clean. Staff were very friendly and accommodating.

My husband and I enjoyed our stay. I thought it was quite odd that we were there for seven days and our sheets were never changed. The breakfast was consistent with most Hilton property. The hotel was very quiet and clean.

Meh! Nothing great but nothing bad either…. Just another room

Spent 2 nights here while visiting Zurich. We had a rental car and paid for parking in their garage. Hotel is new and decorated nicely. Staff was friendly and helpful. Rooms were clean and modern. The weather was very warm while we visited, and the air conditioning in the rooms was horrible. The rooms barley cooled down. Even on the highest setting. I’m assuming because the hotel is eco-friendly and everyone was using the air conditioning. The hotel is located right next to a tram line, which came in very handy.

Hotel says it has AC but it didn’t cool down the room at all. It was uncomfortably hot! The rooms are outdated a bit and in need of new paint. Workers on the roof started at 8 am each day and it was very loud. The breakfast was good and the bar had good mixed drinks. Common areas didn’t have AC either, including the bar. Hotel is located right by the tram stop which was very convenient especially if you are going to letzigrund stadion.

Room was dusty and unclean had to ask not once but 3 times to come and vacuum dust and need clean towels housekeeping was terrible😒 hope their service improves that will be great

Very nice hotel. The staff was very helpful and friendly.

The usual large Hilton Business Hotel affair. Could have been a pleasant stay but let down by customer service: The good : Arrived slightly earlier than the official check in time, absolutely no issues. They guys in the restaurant area were friendly and tried to accommodate. The bad: The TV and phone in my room were not working normally this wouldn’t be an issue but I hadn’t planned to leave my room until checkout. Reported the issue in person to 2 counter staff; I was offered another room but explained it was not worth the trouble for one night. I was grateful that they would send someone to resolve the issue though. Unfortunately this promise did not materialise and I waited in my room for some time. I finally got bored and also needed food. I spoke to staff again and was told that it ‘probably’ would not be fixed. I was very disappointed that this was not reported to me at the point they realised (assuming they did not know this the first time we spoke). Instead they were happy for me to travel from the 5th floor twice to report and check on progress. As a side note, the staff were not busy and the hotel was not at capacity - extremely disappointing all things considered. Regarding the layout, they have an odd lift arrangement for the floors, takes some time to work it out including getting from the basement car park. Staff make all the difference. They could have quite easily turned this into a positive experience. I’ll try another hotel on my next trip.

The staff were great and very helpful. The hotel carpet was very dirty though and they do not give slippers, luckily i had my own so i didn't have to step on the carpet at all. They also did not come and clean my room during the day? They have housekeeping so not sure why they didn't. Everything else was good. Tram is a 2 min walk and it's easy to get to the city centre from the hotel.

Nice neighborhood...spacious room..close to public transportation

Staff at the help desk not helpful when I booked I thought that there is Sunna facility but it not there when I I asked they say I mite seen different hotel rooms supposed to be sound proof but it was not

Everything was great except for one thing. The beds were a bit too hard. Softer beds would be nice.

Carpet was super dirty wall old paint dirty and scrashy

Comfortable hotel, nice rooms, perfect to stay for a night or two. I like to stay at this place.

Service in the bar sometimes took ages

Perfect location, although a bit difficult to find the hotel entrance due to the road construction.