Overall Ratings & Reviews Vichy Thermalia Spa Hotel Moulay Yacoub

The baths and amenities

The Hotel is clean with very modern design.

It was a Wonderful stay specially with the Spa.

Very good

Visit the local thermal pools and 3 star hotels for better service and value. You’ll get the same service and support the community. Lesson learned. I gave the following concerns to the Vichy manager 24 hours prior to our checkout. Confirmed he received the feedback at checkout. He decided not to address the concerns. 1. Broken toilet, 2. Broken trash can, 3, Shower temperature fluctuations are frequent and extremely hot to cold, 4. In room refrigerator doesn’t work. 5. Arguing employees in the spa delayed gaining access to the facilities. After thoughts, the view from the balcony of a small river littered with trash and plastic bottles was almost poetic in showing how little the Vichy brand is concerned about their future reputation and relationships with both their loyal customers and environmental commitments. Not impressed.

Air conditioning not working

C'est un hôtel dans une station thermal, mais l'accès au Spa de l'hôtel n'est pas compris dans le prix et il faut payer 200 dh par personne à chaque fois que vous voulez rentrer en plus des soins. Nous sommes client du Vichy de Bouznika et l'accès à l Piscine est Inclus dans le prix de la chambre. Il faut au moins bien le dire aux clients. Sinon c'est une arnaque. Je conseil d'éviter cet hôtel et prendre un hotel à Fès (20 min) et payer l'entrée a la piscine du Spa.

Very nice facility but if you don't speak French or Arabic , think twice Can't communicate

Très bon séjour, chambre très spacieuse, très propre, accueil chaleureux. Super!

Very nice hotel

frindly staff

Super nice experience at the spa, nice breakfast, very friendly staff. Food needs some love however

A tourist trap. They bring you in a place that is in middle of nowhere. No taxi, no nearby resturants, they want to then chrage you for everything..you can imagine as you are now held hostage. People book the thermal spa resort for thermal spa yet they charge you same amount of money for using the thermal spa they charge people for outside public. Plus they have limited hours 2pm to 6pm. Thats it whats the use of such spa? Then on top of it they have very strict rules you cant do this ..you cant do that... staff is rude and not accomodating. I would really think tiwce booking here.

Well some staff are lovely and some are just doing their job

Amazing services on site, good food, prices are right, staff very polite and caring- very quiet and relaxing atmosphere and area- rooms are so relaxing - I loved my stay there- swimming pool so clean- just make sure you schedule a few days before if you plan on services on weekends because you have lots of people stopping on the weekends that wil schedule and the staff ends up so busy - if you get your hotel on the weekends you may end up not getting treatments of your choice if you don’t plan ahead :)

The room was nice and clean, we enjoyed our 2 days stay but there's nothing much to see around, you have to drive down to Fes if you wanna visit. Our stay here was peaceful and relaxing, nothing to complain about! Thanks!

Very nice and friendly staff. Big rooms and delicious breakfast. Nice place for a weekend 👍

The hotel was in poor condition, the prices were extravagant compared to what they claim, mu wife paid close to $160 for their spa and they still wanted her to pay for a bottle of water, this place isn’t worth it

Very nice hotel in beautiful location

Good hotel in water hot et benefit for human Staff is professional in spa area Room is cleaning spacious