9.4
Exceptional
From 261 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews The Upper House

Number of reviews per page
20
40
Top reviews
Remo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed here as an overnight stop after visiting friends in Market Drayton, very impressed, every aspect of our stay was perfect. Our room had been recently redecorated and was in pristine condition, good and comfortable bed, bathroom a little on the small side but perfectly fine. Nice, quiet countryside location, set in lovely grounds in a historic house in which Garibaldi stayed during his visit to Britain. Evening meal was very good, prices very reasonable; breakfast was lovely, excellent coffee. Staff all very pleasant and approachable, also made friends with the two resident cats who were adorable.
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Marlene
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very clean , staff were very friendly. Only disappointment was total lack of drawers and very little wardrobe space. Geared more to 1-2 night stays and we were there for 6. Great food and really lovely setting
David
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Richard
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very clean, the staff were very friendly and helpful and we loved the 2 hitel cats. Breakfast was realy good and. Omprehensive.
Evan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok
Keith
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were all clearly enjoying their work and this came through in a friendly, open and helpful way
Glen
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

was greeted by the hotel cat with a little bell ring. Staff very nice and helpful. room was warm and comfortable. The food was excellent had the game pie and tomato soup very nice. Happy to stop again next time in the area.
Victor Luc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spotless and very courteous!
Tracey
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Was great.
Neil
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice local staff who act like they care. Pretty house and interior.
Martin
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Rooms need modifications toilet are perfect
Zain
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
Carole
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
Neil
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This is a lovely, authentic and peaceful hotel set in rural countryside. It has a beautifully decorated lounge with lots of wood panelling and leather sofas. The staff are friendly and the restaurant good.
Carole
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Douglas
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
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Ken
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean room,but too hot otherwise comfortable. Breakfast was very good, staff very helpful, car park very good. Could not use the ground as weather not very good would like to go back sometime Would recommend
Tina
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely room, friendly staff. Great, peaceful location
Alex
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great stay. Amazing location
Number of reviews per page
20
40