Overall Ratings & Reviews Trees Residences by Jhoy

The room was fine, it had everything you need for a staycation. But the TV was not working, and the owner wasn't too responsive. No cable, and air TV was too snowy, you can barely see anything. The place was cozy and had 3 pools, one for kids, 2 for adults. The ambiance was nice and all, but the staff, especially the ones assigned on the pool area were rude. Guards are respectful, but not everyone. They say their staff are committed to respect everyone, but no, they're rude. They don't allow food on the table, and they also don't allow sports cameras in the pool area. Note that sports cameras are made for underwater photos, but they don't allow it, they only allow cellphones for pictures. Also, they don't make exceptions for babies like 1 year old children, you still had to pay for full amount for children. All in all, I would still recommend the place, just don't mind the staff. The room was good and cozy and the place was good. Would be so much better if they improve the attitude of their staff.

The owner was very accommodating and nice the place was cozy and super clean :)

how to return my money? the owner is answering my phone.