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Traveloka (29)

Other sources (50)

8.5

Very Good

From 29 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.1

Service and Facilites

8.5

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Traveler Reviews Forest City Golf Hotel

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Customer reviews

A***n

7.0

/10

Reviewed 6 week(s) ago

We booked a suite and were given the one usually for VIPs. It is one of the best rooms in terms of cleanliness and decoration. However, this time, the aircon wasn't working well. Adjusted the aircon for room and living room to 17 degrees on cool and high fan, but the room took more than 1 hour to cool down and didn't cool down much. Also, there was no hot water in the shower. Need to be rectified.

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Accommodation's Reply

06 Jun 2025

Dear Guest, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Forest City Golf Hotel

F***i

Leisure

9.3

/10

Reviewed 20 week(s) ago

Receptionist okay, but when I first wanted to check in, he looked me up and down. Maybe he thought I couldn't afford to stay there. Other than that, the room was okay. Spacious. All the facilities were okay. Breakfast was okay too. Only the location was a bit inland. Suitable for people who want privacy and peace like me. Only if you want to go to the city, it's a 30-40 minute drive.

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Accommodation's Reply

06 Mar 2025

Dear Valued Guest, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Forest City Golf Hotel

arveen r. s.

10.0

/10

Reviewed 22 week(s) ago

Wonderful place, excellent and helpful staff as well.

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Accommodation's Reply

13 Feb 2025

Dear Arveen R S, Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. Lin How Operation Manager Forest City Golf Hotel

R***a

Leisure

9.1

/10

Reviewed 43 week(s) ago

The hotel is spacious, the facilities are complete, there is a small playground for the boys, the room I stayed in was not very clean, like a lot of dust and the walls of the room (wallpaper) were torn. I waited for hours for nothing to be done with the chef, until I went in at 10 o'clock (the restaurant was about to close).

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2 people find it helpful

Accommodation's Reply

21 Sep 2024

Dear R***a, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Golf Hotel

C***o

Leisure

5.0

/10

Reviewed 44 week(s) ago

The service was terrible. The hotel was not worth for being rated at 4 or 5 star. The staff was not good at their work at all. We stayed 3 nights, but we had to check in & out every day and to validate our room key. Room condition was bad as well. Shower booth did not drain well. We requested to fix the drain, but no one came to our room. Also, phone in our room was out of order.

1 people find it helpful

Accommodation's Reply

21 Sep 2024

Dear C***o, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Golf Hotel

C***o

Leisure

5.0

/10

Reviewed 44 week(s) ago

The staff was not good at their work at all. We stayed 3 nights, but we had to check in & out every day and to validate our room key. Room condition was bad as well. Shower booth did not drain well. We requested to fix the drain, but no one came to our room. Also, phone in our room was out of order.

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Accommodation's Reply

21 Sep 2024

A***Y

Staycation

8.4

/10

Reviewed 51 week(s) ago

Bathroom tiles are so slippery, fan control is in Chinese not so friendly user,

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Accommodation's Reply

02 Aug 2024

l***a

Leisure

9.4

/10

Reviewed 52 week(s) ago

The hotel is clean, the service is friendly, cool.

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Accommodation's Reply

18 Jul 2024

Dear l***a, Thank you for your valuable feedback. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Golf Hotel

Mohd S. A. B. M. S.

8.5

/10

Reviewed 127 week(s) ago

For room a bit OK cause floor too dirty with dust and for equipment like air conditioner and heater was very disappointing because sometimes OK sometimes problem I got room with nice view thanks staff and breakfast so delicious and variety but sorry to say room need to be improved so overall just given good rating thanks.

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Accommodation's Reply

10 Feb 2023

Dear Anuar Bin Mohamad Sapuan, Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How Operation Manager Forest City Golf Hotel

Davis C.

8.5

/10

Reviewed 131 week(s) ago

Highly recommended for a staycation.

1 people find it helpful

Accommodation's Reply

10 Jan 2023

Dear Chai, Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Golf Hotel

Zainal B. H.

8.5

/10

Reviewed 139 week(s) ago

Room clean, nice hotel and view.

1 people find it helpful

Accommodation's Reply

23 Nov 2022

Dear Zainal, Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Golf Hotel

Zaheera b. Z. A.

8.5

/10

Reviewed 177 week(s) ago

Weekend staycation with family. Nice view from my room. Variety in breakfast choices, friendly staff & spacious room ♥️

1 people find it helpful

Accommodation's Reply

26 Mar 2022

Dear Zaheera, Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How Operation Manager Forest City Golf Hotel

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