6.4
Pleasant
From 1,328 reviews
Cleanliness

6.2

Room Comfort

6.8

Service and Facilites

6.4

Traveler Reviews EST Hotel

Number of reviews per page
20
40
Top reviews
Odion
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice place
Kathryn
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t the smell of the hotel as soon as we enter. No cash change for laundry. I had to walk to the gas station. So I ended up not doing my laundry.
Mohanad
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The smell in the elevator and around was terrible, smell like sewer . The guy at reception said they don't have breakfast included while I saw in the morning the had and he didn't want to give 1 extra towel
Catherine
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great services
Jocelyn
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Between finding a cockroach and black mold in the shower and the ridiculous “breakfast”, this stay was really disappointing. The breakfast consisted of prepackaged mini muffins, frozen prepackaged egg sandwiches to be thrown in a microwave, a coffee maker that had no coffee or carafe, and an “out of order” juice dispenser. It was unbelievably frustrating. The hallways’ carpets were lifting and tripping hazards, the elevator reeked like sewage, and my toilet kept running which kept me awake. The walls are too thin and I can hear babies crying across the hall, and there were fake lashes left in the bathroom. I asked for additional towels and was met with the response “you have enough”. I will never ever book there again and I advise everyone else to avoid them.
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Onkar
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed was not clean Smell of smoking in washroom and few options in breakfast
Fawzi
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sofabed is for kids when its mention in expedia is for adult, they say they have Continental breakfast at the site but they have frozen egg and cheese maffen and frozen cupcake, they have coffee machine but without cottel, fresh juice machine is out of service, the hallway of hotel smells like drugs, client service is unknowlegable.
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Nayeli
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I've never seen anything like it, the service was terrible, the reservations staff were incredibly rude, the accommodation smelled of urine and there were many cockroaches and the carpet was dirty, it had glass in it, I realized because I hurt my foot.
Dwayne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Jaydip
icon-with Children
with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No one gave any off those info
Elton
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room clean, staff friendly,Wi FI high speed internet
Daniel
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was dirty. Y
Mario
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

all was good.. cable had no WEATHER or HGTV.. and the rain came seeping into the room overnight by the window; informed the counter..
Raymundo
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking was ok but not many spaces, it was under a wing of the building and lots of doves filled part of the car with poop. Intrtnet was steady but I did not use it for long.
John
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

no fitness center anymore, the pool was down, the elevator was down, the carpet was dirty, the building smelled like actual feces
Kailey
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pool broken, the room is wasn’t that clean. Found wrappers in the couch and fake eyelashes on the floor right before you enter the bathroom. And the worst part is the pigeons that hangout in the parking and sit on your vehicle and poo all over it. Oh and the continental breakfast isn’t the best. Offered juice Box, small packaged muffin, a yogurt, a pre packaged egg mcmuffin that wasn’t refrigerated and make your own instant coffee.
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Alessandro
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The price was good . Place was clean . Carpets are a trip hazard in the hallways
Asma
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes
Shuo
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The entry light cannot even be turned off. We had to sleep with all the lights on. Avoid this hotel at all cost
Yuko
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean and updated. The air conditioner was a little bit noisy. The bed was comfortable. Overall, the hotel was very good.
Number of reviews per page
20
40