6.4
Pleasant
From 1,267 reviews
Cleanliness

6.2

Room Comfort

6.8

Service and Facilites

6.4

Traveler Reviews EST Hotel

Number of reviews per page
20
40
Top reviews
Tristan
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wifi kept dropping depending on where i was in the room
Vaughn
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6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was average
chris
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was overall happy with the stay. Room was clean, and staff was freindly. Good price for the quality of room.
Mario
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the first room I checked into, the TV wasn’t working; so I asked for a different room.. it was better.
Ricardo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lots of stained appliances and furniture, in the lobby as well. Staff was good, didn’t check out the breakfast. Didn’t use the wifi. Tv channels were good tv was good, spa was good and nice. Could be cleaned up. Washroom was fine, shower was good. Amenities were okay. Would like a non decaf coffee option
Kala
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was not clean. Carpets need to be vacuumed. Towels were dirty with someone elses hair all over them. Breakfast was frozen presented in boxes on the counter.
Dania
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is clean when we arrive. The staff are accommodating as well! Over all stay was amazing.
Lealyn
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not bad
Yessica
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I do not recommend the hotel.
Madeline
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4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

When I arrived, the receptionist didn't even acknowledge my arrival. When I said, "can you please help me, I would like to check in", he just extended his hand, i gave him my ID and cc and just gave me the room key. Didn't provide directions or asked for anything, when i asked him where to go, he just pointed the direction. The room looked clean, until i noticed pubic hair in the pillows, disgusting. In the middle of the night there was someone screaming up and down the hall, very loud. Hotel needs better customer service and attention to details in the room.
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Obinna
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Meshach
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8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Value for money. Premises was clean and quiet. Parking was spacious.
Mohamud
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very fast internet Very well maintained Very friendly staff Except cleaning needed in parking lot ( Bird poop and food waste all over)
Ana
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was nice,pool didn’t work but it wasn’t matter for me maybe for my kids,but we were going to fly,so we just stayed for one night not for two as planned because our flight was delayed and I chose to fly early for any case
Kazimir
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cockroaches. Polite staff. Needs to be fumigated.
HANHAN
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Left the hotel alsmost 24 hours, still didn't get deposit returned
JUN
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

broken facilities
John
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff didn’t speak English, were dirty and rude. The place stunk like sewage.
Julie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ask before reserve if pool is open
Silvana
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms smelled like molt
Number of reviews per page
20
40