Overall Ratings & Reviews Holiday Inn WUXI TAIHU NEW CITY, an IHG Hotel

well maintained property, clean, nice staff, excellent breakfast. will back again!

Nice area all around. Restaurant closes way too early, at 9 pm. I wish the buffet was all day as well and not just breakfast.

Pros: Great breakfast and service. Concierge was very helpful. Hotel was close to the venue but nothing else. Cons: bed is extremely hard with resultant poor sleep. The bathroom and bedroom are separated by glass! Even with the blinds drawn, you can still see into the shower from the bedroom. (Very strange). Coffee was terrible. My AC didn’t work and front desk only offered an apology.

Good hotel but need to improve on the internet speed and stability.

Good and comfortable hotel stay. Safe needs to be bolted down. Security personnel needs to be flexible in terms of dealing with cars parked temporary in hotel. Have to assess if it's busy or not and be flexible according to the conditions.