Overall Ratings & Reviews Generaator Sofia Hotel

You get what you pay for. Super central, has everything in it but it’s a rundown hotel. I stayed for 2 nights and while it wasn’t too bad, it wasn’t great either. The reception and the hotel were very communicative and responsive. The walls were so thin that one night I was trying to snooze, I could hear the people talking outside, it’s as if we were in the same room. I didn’t like that the bathroom was motion-sensored - how many times the lights have turned off just because I wasn’t doing anything apart from relieving myself (pardon me). All in all, an okay stay. As I’ve said, you get what you pay for.

Check in was ok. But you have to see the you tube. It’s complicated. I figured it out but …..

It felt dusty, had a smell. I could hardly sleep. The WiFi was spotty for work.

Beautiful clean and the staff are very friendly highly recommend if your travelling to Sofia to stay here. Location is amazing extremely clean and the most beautiful rooms

Matelas de mousse mémoire...

For the price I expect basic. I did not expect a foul smell on the bathroom, and no staff to notify given reception hours are only 10-6. I did not expect no shower gel. Oddly a kettle was provided and mugs but no spoons. Considerations: no shower gel, no tea and coffee. Loud street noise and my room also backed onto a courtyard which has loud noise from people and also the way the rain hit the surfaces was very loud so that woke me up too.

When evaluating accommodation, I consider the following criteria for a final score of 10. 1. Location: Proximity to attractions, transportation, and amenities. 2. Cleanliness: Overall hygiene and maintenance of the space. 3. Comfort: Quality of beds, furniture, and general comfort. 4. Facilities: Availability and condition of amenities such as Wi-Fi, air conditioning, and kitchen appliances. 5. Safety and Security: Measures in place to ensure guest safety, such as secure locks and well-lit areas. 6. Customer Service: Responsiveness and helpfulness of the staff. 7. Value for Money: Comparison of the cost against the quality and features provided. 8. Noise Levels: Assessment of how quiet or noisy the accommodation is. 9. Accessibility: Ease of access for guests with disabilities or mobility issues. 10. Aesthetic Appeal: Visual appeal and ambiance of the accommodation. I would score this accommodation as an 8/10 with points lost of the following: Comfort - 0.5 - the bed was not the most comfortable. Facilities - 0.5 - more appliances are always practical. Accessibility - 0.5 - not wheelchair or stroller accessible Aesthetic appeal - 0.5 - it's not the most aesthetically pleasing place. Every other point got the maximum score.

Very pleasant and budget friendly. Would recommend

Lovely staff excellent location it's the perfect place to stay in Sofia

Had to stay somewhere, as the plane was late. This was a good choice. They provide access code for late arrivals. All convenient and secure.

A really nice stay here! The accommodation is beautifully designed and laid out in a central location. The lady checking us in was super friendly and we had a great stay. Thank you

I needed to make a reservation for one night at very short notice and ended up staying at the Generaator. It turned out to be a lucky find. The immediate surroundings of the hotel were not great, but once inside everything was fresh and bright.The room was very clean and seemed to have been redecorated fairly recently. One of the other things I appreciated was the shower having a proper little wall at the base to prevent water from filling the rest of the bathroom. I found the bed comfortable as I prefer a firm matress. It was also great to have a smart TV that allowed me to watch one of the 24 hour news channels on YouTube. I would also like to thank the very helpful and welcoming member of staff who dealt with me and allowed me to check in earlier and helped me with a note to explain I needed to change a ticket. Personally I think this would be a particularly good place to stay if you had a flight, train or bus the next day. It is close enough to the main station and central bus station and right next to a convenient metro stop. Equally, it would also provide a convenient base in the centre of Sofia for a longer visit.

There were so many problems with this room. 1. First of all, the bed sheet was not clean, there were some stains. 2. There were spiders in the room 3. The window blind was on the floor. 4. During the stay, there were no people at the desk, so we couldn't even complain. 5. During checkout, there was a woman, who barely spoke English, so she didn't answer our questions. 6. Photos of the room are done for another room. For example, there was no window at all in our bedroom, even though there is a window in the bedroom on the photos. 7. There is an unfair price for a late (after 00:00) check-in. I mean, we paid for the whole night, but then were asked to pay 20BGN (~10 euro) on top of it. There was nobody to help us checking during the night, it was a key box, so I don't understand why there is such a fee. 8. There is a bad smell when you go to your room. 9. The location of this place is really good, though there are some hostels around and the streets are dirty.

You get charged for checking-in after midnight - the first time I was charged of this ever! They made the check-in instruction seem complicated but it's straightforward. You get to hear your neighbours and even the steps from the next room. The toilet light do not have a very smart motion sensor as it keeps turning off when you're sitting or even bending. There was even spider in the room. They will not clean your room until you tell them to. Location is pretty good though. I have to say that this is one of the worst hotels I've stayed in Europe.

I am a professional traveller, I always read hotels.com reviews and choose my hotel. O did the same thing this time, but it was not a hotel. It is a hostel in not very good condition. The bathroom is very small. The rooms are not clean. I do not recommend l.

An simple, yet comfortable hotel. Great value for money. Clean, quiet and spacious rooms.

Pleasant place, well-designed room, quiet, in a central and convenient if slightly crappy area. Nice staff, and beautiful calico house street cat!

Very handy location, good value, and the hotel setup is minimalist and nice. The staff was excellent - very attentive and kind.

For a budget hotel I was very pleased with the Generaator. The rooms were very clean. The bed was quite comfortable. It was located about a 10 minute walk straight down the street to the main tourist area. It is very close to bus and metro stops. There were two grocery stores within a 5 minute walk. It’s very close to the Women’s Market (kind of a farmers market). My room was in the back building and it was very quiet. There is a money exchange right next door as well as a pizza shop. Probably the most surprising thing about the Generaator was how good the air conditioning was. It was perhaps the best AC I’ve ever experienced in a European hotel. When I was in Sofia the temps were in the low 90’s and you have no idea how nice it was to come back to a nice cool room. Negatives- a lot of the lights on the property run on motion detectors, including the light in the bathroom. So when you are sitting on the toilet the light keeps turning off. Because there is a bus/train stop right in front of the hotel there are usually a number of people out in front of it. The main desk is only attended 10-7. If I was coming back to Sofia, I would definitely consider staying at the Generaator again.

I needed a place to stay for a night near the bus/train station and this was perfect! Helpful staff, easy check-in, safe and quiet. The room was very clean and very comfortable. I wish I could have stayed longer!