Overall Ratings & Reviews Marriott Dallas Allen Hotel & Convention Center

everything was perfect!

Great place

Very noisy . Could hear the water flushing from the room above me .

Tge tv didn’t work and all they could do for us is move us to a different room. It was 11:00 pm. We didn't want to switch rooms that late.

I came for business and chose your hotel because the convention was being held there. I was a Vendor with my business. The room I was In 201 so hot all the time and very miserable at night. It was so hot you could not sleep at all. It supposed to be a comfortable level to stay cool and rest well. The bed was so hard it was unable to sleep on too. Asked to be moved and told no rooms due to the convention. I charged 20.00 and tax a day for parking, when it was not a garage across the street . It was an attached garage and no where else around the hotel to park at all, but we’re still charges. That horrible in my opinion when it’s attached to your hotel. The fees that were charged seemed very gouging. 4 days at your hotel for what we got and the room were in at 1000.00 is crazy. It’s definitely. Not worth what I paid. We left today exhausted due to no rest sweating all night everyday. And was reported to Heather at the front desk. I was going to address this issue with Marriott anyway, I feel this stay should be comped immediately! Your quick response on this matter back to me is appreciated. Thank You Judy

We were in Dallas for a wedding. This hotel was in a great location and we’ll stay again when in town.

Needed a handicapped accessible room; did not get that. I called the hotel they said to contact hotels.com. Did that and said I needed a handicapped room, and I changed the reservation to handicapped but I was put on the 5th floor, all the way down the end of the hall, and I had difficulty getting off the toilet and was not able to shower. Then three separate times I had to clean the piles of dust that came out of the vent. My only option was to move to a different room at 10:00 at night. I was using crutches and rely on my son for help, so I adjusted the ac to not turn on as often. At check in I was told that I would have to pay for parking and there was a $50 hold. I was not informed of this prior. For $250 for one night, I expected more.

Staff was great, clean, and respectful

Appreciate all the friendliness and convenience of this hotel. Very nice.

Love very clean staff good

The Marriott Dallas/Allen Convention Center hotelbwas amazing! It was so convenient to just go downstairs to our event instead of having to get in a car and fight traffic & parking.

It was a short stay, the rooms was nice and the hotel was clean.

Terrible in everything

We enjoyed our stay at this hotel overall. The staff was friendly & hotel was nice & clean. The hotel bar & grill was top notch. The bartender knows his drinks. However, the beds are NOT comfortable & will keep us from staying here again.

Clean property and friendly

Cons:The heater did not work Pros: I got to checkin early with kindness from receptionist

We had the best time there . All the employees were AMAZING !! We will def stay with y’all everytime we come up there !! Great hotel & beautiful rooms!! LOVED everything !!!!

Wet safe and clean property.

We were there for a taekwondo tournament to watch our grandchildren. Super convenient to the convention center. It’s nice that there are several restaurants right across the road. The restaurant on the premises has live music on Friday nights which we did not want to hear loud music. The attached parking ramp was very convenient. Overall a pleasant stay.

Excellent hospitality