Was much below my expectations for a Hyatt hotel. Lacks better maintenance.
Yao
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very convenient location, friendly stuff. Clean facility. Good breakfast
Rhowan
Business
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The room was spotless. The breakfast was amazing. They even packed a to-go breakfast for me. Great service. Whenever I am in Chengdu, I will definitely stay here again.
Verified traveler
6.0
/10
Reviewed 354 week(s) ago
Hotels.com verified review
The pictures had a bathroom with a bath. There are no baths in the hotel! To find the place is difficult as one can't use Didi (local Uber) to search for the hotel. Besides that it was nice and comfortable.
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 355 week(s) ago
Expedia Group verified review
We like the bedding and sofa as well as free wi-fi. We don't like the buffet that much. could be better for the price? put all western foods together and improve quality of both Chinese and western foods.
pamela
Leisure Family
10.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
good location, good customer service, clean, new,
tong
Friends and Family Family
10.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
my wife is satisfied with the stay,the breakfast has a lot of authentic local sichuan food if you don't mind the spicy thing.
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
Everything was super awesome. The room was spacious, clean. Location is great. The staff in the lobby were very friendly. Breakfast was great too. Very satisfied!
Ram0516
Leisure Family
10.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
The hotel staffs are good in helping the guests, rooms are clean.
Laura
with Partner
8.0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
The room was comfortable with a small sitting area. Plenty of universal outlets and USB plug ins came in very useful. Bathroom was spacious and had nice amenities. Breakfast buffet had many choices, both Asian and Western. Many restaurants available in the immediate area. Short distance from airport.
Verified traveler
10.0
/10
Reviewed 389 week(s) ago
Expedia Group verified review
Great location, great staff, facility, will look again for a room next trip
KateG
Business
6.0
/10
Reviewed 392 week(s) ago
Expedia Group verified review
Very nice and helpful check in staff and housekeeping. The room was cold and heat could not be turned on. Discovered an open window which could only be closed by a maintenance person with a ladder. Small black flying bugs in the room presumably came in through the open window. They did bring a space heater promptly. Checkout staff were pleasant but authoritatively directed me to the wrong airport terminal.
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Jessica
with Partner
10.0
/10
Reviewed 393 week(s) ago
Hotels.com verified review
The hotel was was great. The service was wonderful. The location was perfect. The hotel is new and does not come up on maps. It was difficult to navigate back to the hotel.
Michael
10.0
/10
Reviewed 394 week(s) ago
Hotels.com verified review
Nice hotel. Good service. Clean. Only issue was the heater thermostat wouldn’t adjust to the desired temperature
MRC
Business Family
10.0
/10
Reviewed 396 week(s) ago
Expedia Group verified review
This was my first trip to China and had a wonderful experience in Chengdu. The hotel is located about 15-20 minutes from downtown and the airport. There are restaurants and cafe in the nearby pebble walk which is picturesque and spotless. The hotel staff were professional and friendly. The morning break fast was fresh and the variety was good (try the morning ginger tea).
The city of Chengdu was gorgeous and when I returned to the hotel in the late evening, I felt absolutely at home. I would highly recommend this hotel for any business traveler who needs peace and quiet after a hard days work. There is a nice gym available if you need to get in some cardio during your stay.