The service of Juan and Alexa was amazing! Really friendly people

Great customer service. Hotel was very clean and friendly.

Excellent hotel, super location next to some of the best restaurants, especially Nostos and it’s unbelievable terrace

Very nice hotel, we got to enjoy ourselves, the pool was amazing, and the staff very friendly and helpful.

Everything was great with just a couple hiccups. At one point, only 1 of 3 elevators seemed to be working. And even though I had put the DND placard on the door, I got a call in the room asking if I wanted turndown service -- while in the middle of my nap, thus the DND card.

el desayuno muy rico y muy completo en restaurante. el hotel esta en centro comercial así que hay muchas tiendas

Breakfast was not what I expected from Hilton. I traveled with my children and during breakfast their meal was late in two consecutive days.

Wonderful

Excelente desayuno buffet tmb a la carta, mucha variedad.

Como siempre Hilton es calidad, el staff muy amable, las habitaciones impecables y la atención incomparable. Llevamos a nuestros perritos y todos fueron muy serviciales y nos apoyaron a que la estancia fuera verdaderamente pet-friendly.

The staff were so friendly and helpful. The hotel common areas and rooms are beautiful. The gym was the best I have seen at a hotel. The pool was also large and love that it was outdoors.

Great service

I loved this hotel SO much!!! We reserved it for 2 nights when we first arrived at Guadalajara. We extended 3 times and stayed for the whole week, because I didn't want to go anywhere else. The location is fantastic in a nice shopping center with nice restaurants and cafes. Loved our room and the staff was very friendly. The pool is beautiful too. I highly recommend this hotel and will definitely go back the next time we're in Guadalajara. We travelled around the stayed for 2 weeks and I compared every hotel/room to the Mid Town Hilton :)

The rooms were clean and comfortable. The staff were acomodating and friendly. The buffet was excellent with a great variety of food.

Room is spacious and clean. Staff is friendly and professional. The location is one my favorite.

Sheets weren’t clean. Complimentary Breakfast ran out of coffee early.

Muy limpio, bonito

Clean, lobby scent is amazing.

We love this place!

Everything was amazing! Special thank you to Alexa and Juan in the Executive lounge for exemplary service. The servers in the restaurant downstairs as well. Rooms were spotless. We will definitely be back.