Overall Ratings & Reviews Hilton Guadalajara Midtown

No staff and breakfast was too limited

No staff and poor breakfast in executive lounge

No staff in executive area for breakfast. Quite disappointed.

Great location next to a mall. Hotel was clean and quiet. Would stay again and recomend

The hotel is very nice as well the room, however no pressure at all in the shower , shower decent size , but I have to be against the wall to be able to shower , a little drip out of the shower head .

Air conditioning was not good It kept getting hot and then cold

For our very first visit to Guadalajara, we chose this hotel, and our experience was better than we had expected. The hotel location is very convenient, although Uber drivers seem to have a hard time spotting the drop off/pick up location of the hotel entrance. It sits right above the Midtown shopping plaza. Our room was quiet and met all our needs. The panoramic view was beautiful, too. The Executive Rooms allow access to free buffet breakfast (good quality and wide selections) and the Executive Lounge on the 7th Floor offers free afternoon snacks and evening Happy Hours (drinks and samplings from the restaurant) with indoor/outdoor seating. All the staff were courteous and friendly. Especially the staff on the Executive Lounge, Maviel, was a true stand out. She made us feel so welcome and at home with her superb service and genuine hospitality spirit. A great Ambassador to the Hiltons. Maviel went out of her way to look into on our inquiries, and was paying personal attention to all the guests. We left the city with a very good vives, and will definitely plan to return in the future.

muy conveniente para disfrutar diferentes restaurantes sin tener que manejar

The hotel is neat and tidy

Shopping mall. Early check in not available

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The staff wasn’t really helpful when asking questions

We loved it

Beautiful hotel

Poor

Ok

In exchange for being a little further away from the sightseeing places in Guadalajara, this hotel is magnificent and very upscale and clean. It’s located within a mall called Midtown and it is very upscale and catered to visiting professionals. There is also a very nice supermarket and food court in case you want to get some fruit to eat at night or anything you would want from a supermarket. To summarize, it is like an upscale hotel in the United States, located in the middle of a very upscale mall and the Mexican equivalent of Whole Foods. Now that we are more comfortable with Guadalajara, if we ever come here again, we might stay closer to colonial America, but for first time visitors, and if you want to feel Super safe, this hotel is a good choice.

Perfect location right next to work, food, and shopping

Beautiful hotel & customer service was 10/10!

Very nice and comfortable hotel