Overall Ratings & Reviews Staybridge Suites PHOENIX EAST - GILBERT by IHG, an IHG Hotel

Everything was great except my ice maker didn't work

We really enjoyed our stay. Rooms were immaculate, best hotel breakfast ever. Our room location was very quiet, very little outside noise where we were situated.

property was very clean and well maintained!

The staff was extremely friendly and was willing to provide a later check-out than normal (2 PM) which really helped with my travel schedule immensely! Their Happy Hour is great as well!

This is the best hotel I ever stayed at.

Very satisfied

This was the perfect family gathering place for us as we enjoyed a family wedding down the road. The Den was perfect. The pool. Breakfasts and the table spaces. The laundry facility was amazing and the rooms could hold us! Thank you! We used our kitchens and full sized refrigerators. A wonderful setting. You’ve thought of everything!

My stay was amazingly great at this location. All of the staff were very friendly and helpful. Amenities in my room were clean, soap/lotion dispensers full , towels, and kitchen was clean with plenty of dishes. My family will be returning to this hotel. I give a 10/10 stars.

The hotel is very nice and comfortable. I was charged an additional $185.52 without my consent. I've tried reaching out to the hotel and no one ever answers. I was on hold for over 33 minutes. If this is not resolved i will never stay there again or recommend to anyone.

Amazing breakfast options! Lovely lobby area. Beautiful pool. Fitness area. Room was clean and well designed with many organizational features. Kitchen has all the essentials. Someone gave my room a quick refresh after a couple days which was very nice. Will definitely be back

First time here. No complaints. Staff was friendly. Family enjoyed their stay.

It was amazing, pool could have been warmer.

Friendly staff and very helpful. Room was clean and well stocked. I will stay again

Great location and facility

Stayed in a one bedroom suite. Liked the unit's layout and found the beds comfortable.

We were given a free upgrade to a suite. We traveled with all our kids and no one had to sleep on the floor and it was wonderful! The beds weren’t amazing by any means but everything else made up for it. The kids loved the pool and hot tub! The staff was awesome!

Overall very nice hotel, the only dislike was our room was on the Baseline street side which was very busy and noisy.

The room was clean and was very comfortable loved the couch and kitchen area

The staff was friendly and just amazing. The whole check in process was simple, fast and efficient. There is a social hour three nights a week that made the stay even more fun and enjoyable. I can’t wait stay again with my family.

clean place and friendly staff