Overall Ratings & Reviews ibis budget Surabaya Diponegoro

Staff are friendly and helpful with the check-in process.

The room was very clean and it’s easy to go to the city center

friendly staff, comfortable rooms, cleanliness is also very good, but amenities such as toothbrushes are not provided and only one towel is provided.

Always here when staying, comfortable

Nice, comfortable hotel, always here.

Friendly staff, smooth Wi-Fi, central location

The staff was very friendly, the hotel was very clean, and the location was excellent (close to the city center, culinary delights, coffee shops, hangouts, sports facilities, etc.). The room amenities were adequate for an Ibis Budget, but unfortunately, the sink in my bathroom was leaking. Overall, I was very satisfied. I might stay here again next time I visit Surabaya.

Even though it's budget, it's good and tasty.

Friendly staff, comfortable hotel, close to city center.

It's ok for that price.. Thank you

The staff is nice and welcoming. The location is quite strategic.

Clean, comfortable place, friendly staff.

small room but overall okay

twice stayed here for business trip staff is friendly and hotel is clean always comfortable staying here thank you

Highly not recommended, with a price of almost 400 thousand, you have to pay extra for necessities like toothbrushes and sandals, it's funny, the toilet flush water is not smooth, so the dirt cannot be disposed of perfectly, the hot water is unstable.

There are no toiletries, just towels.

The AC is cool and comfortable, there is hot water, the sheets are clean, there are bolsters too, drinking water is also available, if I go to Surabaya I will stay here again

Comfortable and very clean, fast check in time

the bathroom is clean, but you don't get a toothbrush and hotel slippers

The staff are friendly, the rooms are comfortable, and the price is quite cheap