Overall Ratings & Reviews Trillium Boutique City Hotel

Worst ever hotel. I have no idea how Expedia give them 5star. This is not even close to 3 star. Power breaker goes off every minute. Keeps changing room and nothing is fixed. Never going to stay in this hotel. You should consider giving a professional assessment before rating stars to a property

Worst stay ever for a five star rating. I have no idea how expedia determine the star rating on this website since this is not even close to 4 stars. The room was not clean, TV was not working & the wifi is not even connecting. Expedia should not let the property rate itself based on their looks but to be based on the customer’s ratings.

I suggest its best to stay away from this hotel, unless you dont have a choice. They didnt accept the booking when we showed from hotels.com and had to wait on an international call for 10 mins its then they reluctantly took us in.the breakfast was next to nothing.. half of the food wasnt available. The hotel staff was very much giving us a cold shoulder..

Location is good👍

I had reservation confirmed and when I arrived to hotel they said it’s fully booked and canceled my reservation

The hotel and its team are very good. The maintenance is very bad. I have had to replace 3 times Room till I am tiered but it is the best room I have found in the hotel. 1. First room as I took a shower the waste water tube was blocked and the tech. man has fixed it. 2. The door to the wc could not be closed therefore I have had to replace another room. 3. The water pressor is very low and let the feeling someone is piecing on you. 4. Confusion on the lift Bottom Nr. 1leads to rooms Nr. 200 and up. and so on with tho other bottoms.

The staff was amazing! Everyone was

Property’s finishing is very unique. it seems very clean and comfortable. Staffs are very helpful. But I disappointed about the aria where the property placed.

Property shouldn’t be in that area road conditions was so poor.

I started keeping a list of all the problems with this hotel, but I stopped after the list surpassed 10 items---some items are too disgusting to list here. It's a new hotel, yes, but it also seems as though it's a hotel that was dreamt up by someone who knows nothing about hotels. The staff tried to help, but I think this place is a lost cause if the current management is kept in place.

Location was awful It was not a five star hotel as the website said No bar menu/ they just charged us a rather high price for two drinks No Sri lankanfood The room was noisy because of the location The hotel was across a recycling centre

Very satisfactory. Hospitality is the best so to speak. Friendly staff and a very good stay. Food exceptionally good.

I had nice stay at Trillium Hotel for my business trip. The room spacious enough & comfortable bed. I was stay at room no 201, which face the front side of the hotel. The staff are friendly and helpful. Their american breakfast also good, just some flies disturbing during my breakfast time.