7.8
Pleasant
From 20 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

7.4

Traveler Reviews 2 Bed Cosy Apartment in Central London Fitzrovia FREE WIFI by City Stay Aparts London

Number of reviews per page
20
40
Top reviews
brittany
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Overall the property fit our needs, but have opportunities of improvement. The tiles in the bathroom walls are protruding to the point to where they look like they can fall out at any moment. Carpets are supposed to be new, but are dirty in the one of the rooms and feel dirty in the living room. A dirty towel was left on the back of our door from a previous guest. Instructions to the heater would be useful as we had to figure out how to use it ourselves (there is a digital heater unit in every room) The rooms we’re comfortable and the kitchen had everything you would need if you wanted to eat there. The apartment is close to several restaurants and great stores. You are close to the bus stops and subways.
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Darlene
2.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Terrible had to go to three places to check in dirty carpet and patchwork on the walls. The shower leaked small elevator place smelled like mold. I do not recommend.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

The apartment itself is in a great location. Its is very roomy and had a full kitchen/fridge etc. Which was great. What wasn’t great was no clear instructions to operate the heating, the sink in the bathroom not draining which was really gross! Having to pay £45 for the apartment to be cleaned which is a joke. And we came home yesterday bit no sign of my £300 deposit being refunded yet. Think we’ll just stay in a hotel next time be a lot less stressful!
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Jeanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

The bed was comfortable, the shower was nice and it’s really convenient to have a kitchen. It was very inconvenient to go to an office to show passport and pay security deposit and fee for cleaning ($45). Then go to a store near the apartment to pick up apartment key. They offered that I could send my ID but I did not have secure wifi and I was uncomfortable with that.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Very safe, clean and spacious. Good view, amazing bedrooms and bathrooms
Tyson
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Great apartment fantastic bedroom. Bathroom basic
Stefano
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Beware: you need to call number to check in, but the number provided by hotels.com starts with +4444 instead of correct +44. If no answer, send SMS and the reply will be quick. Hot water is on timer and you may need to add to it (1 hour at a time, in boiler closet). In the shower one may need to toggle button between bath and shower twice in order to get pressure. Also notice that hot is right in shower, but left in sink. Very low water pressure in sink, with no obvious fix. Cleaning fee is on top of hotels.com price. Still, the price is very reasonable and the apartment large and comfortable. Rent for an extra night or use storage places around London if check-in (2 PM) and check-out (11 AM) times are inconvenient for your luggage needs and travel times. Other than the quirks above, definitely a great place!
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Verified traveler
8.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Okay apartment with suitable facilities.
Sue
8.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

The stay was great. Great location. Check in was a challenge because they did not have my email from hotels.com to send check in instruction
KANO
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

とてもいい施設でした。 次回も利用したいと思います。 鍵の受取りに苦戦しました。 その後は親切に対応してくれたので安心しました。 とても素敵な滞在になったことに感謝しております。 ありがとうございます。
Sissel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Sentral beliggenhet, rent og bra. Leiligheten har litt slitent bad, vegg og fliser som buler litt. Vinduer burde vært byttet. Men alt i alt bra til en fornuftig pris.
JI HYUN
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 293 week(s) ago

Hotels.com verified review

위치는 아주 좋았습니다. 전화는 안되고 메일로만 소통이 되니 좀 답답했습니다. 주방은 아주 깨끗했지만 난방이 좀 안됐네요.이틀 이용했는데 두버째날은 난방도 따뜻한 물도 이용할수가 없었습니다. 아들 둘은 겨우 샤워하고 저는 겨우 찬물에 머리만 ... 취위를 잘 못느끼신다면 좋은 위치입니다.
Christelle
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Appartement très bien passé et très confortable
Diego
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

Schönes Apartment. Werde wieder einmal dort übernachten.
kajiki2019
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

土曜日のレイトチェックインから4泊しました。 ロンドンの中心辺りのホテルは相場がとても高く、高くても施設が悪いホテルが多いので、今回はアパートメントでここを選びました。 相場なりの安いイノベーションで仕上げています。 まず、レイトチェックインにおける案内は、催促したにもかかわらず、ようやく2日前に連絡があり、鍵を受け取る場所が遠く、部屋に入れるまで苦労しました。ロケーションと部屋の広さには満足ですが、すぐにシャワーが壊れていることが分かり、連絡しても反応無し。 翌日、連絡が来て、日曜日だから対応できない。月曜には対応するとのことで、泣く泣く我慢。 月曜の夜に部屋に戻ってシャワーを見ると、ガムテープを巻いて補修。水を出したらはずれて直っていない。すぐに連絡したが、音沙汰無し。 修理をしないのなら、相応の部屋を替えるか、返金してくれと伝え、できないのならアパートを出ると連絡したが、音沙汰無し。 翌日、10時にようやく修理の人がシャワーのホース、ヘッドを交換して直りました。 アパートメントの設備はお湯の貯めるタンクが小さく、三人ではお湯が足りません。 ドライヤーは置いていません。 扉は歪んでいて、スムーズに開きません。 鍵は古くて施錠しにくいです。 日本の方には絶対にお勧めしません。 トラブルに対応するサービス精神の基本ができてない会社です。
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Verified traveler
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Lage = Top!! War auch grundsätzlich sauber (Betten, Sofa, Küche, Bad), mit ein paar Mängeln (Wasserflecken an der Decke in der Küche, Teppich fleckig, Lavabo im Badezimmer war verstopft und es stand Wasser darin..keine Ahnung wie lange schon. Repariert wurde es während unserem Aufenthalt nicht, obwohl wir es sofort nach Ankunft gemeldet hatten). Es hat aber sonst alles, was man braucht. Preis-Leistungsverhältnis war für London durchaus gut.
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