We had issues with the front desk. After we had checked in, they told us that we have to pay in cash only (I wasn't traveling with an ATM card as I charge everything, only have a little cash from previous trips) because their card reader wasn't working. We made it clear that we we couldn't. It was working by the time we checked out, but then without asking "for our convenience" they converted ₹ to the currency of my passport, even though my card is in ₹. And they tacked on a 5% convenience fee that they pocket while the charge was converted back to rupees to hit my bank. That was not the deal we had here on Hotels.com. Breakfast was simple but tasty and filling, Location is close the the middle of the ghats. But it is a little walk from the closest point an Uber can get you to the location.