Good

Very close to Times Square and subway so easily saw everything we wanted to as tourists!

Breakfast was decent

convenient to Penn Station, fairly quiet hallways, old and stained carpets everywhere. bathrooms were bizarre-tiny footprint with a barn door that didn't fully close. tv was bigger than the bathroom floor space. breakfast was on paper plates, hot items were limited and unappetizing.

It was very clean, good breakfast options they slightly changed each morning. Smooth check in and check out. They hold your luggage before and after your stay. Elevators took a while to actually be available at time with the amount of people using them, but it was minor. Everything else was great.

This was a great place to stay. The cleanliness and the friendly staff made our stay much better than we anticipated. Thank you!

Centrally located. It was an east walk to Broadway and over to the Hudson Yards. The lobby has live music and a nice little bar.

So close to Penn Station the hotel is a great option to stay. Staff was super friendly and looking to please every need of the customers. It the cleanest hotel that we stay in the last 3 years and smell really good. The breakfast area had a nice selection and a great employees keeping all clean, full and helping customers. I will stay again and recommend to my friends and family.

Loved our stay here! Friendly, accommodating staff. Easy check in process. Clean, comfortable property and room. Had a really cute room with a terrace. Quite an amazing breakfast spread! Walking distance to everything (but you feel like you're staying in a neighborhood). We will definitely be back!!

Small but confortable room. Great location

The rooms are large for NYC. Breakfast is included, which is superb. Very quiet, clean, very friendly staff. Area is convenient for an NYC trip. Close to Penn Station and Times Square, so everything is close by with public transport. Travelled with teenagers, many families stay at this hotel. Very highly recommend it.

I didn’t like that I asked 3 times about whether any of the rooms had a sofa or loveseat and was told no. I reserved 2 rooms with double beds and on the third day I found out that the room with 2 occupants had a sofa and the one I was in with 2 friends didn’t and at this point it was too late to switch. I also was told there was no shuttle from the airport and when I found out that there was a shuttle I couldn’t get through to the concierge even after trying 4 times so I gave up and took the uber and had to walk 4 blocks with luggage from the uber drop off. I was grateful that I was able to ride the shuttle from the hotel to the airport though. My friends and I enjoyed the breakfast and felt the serving hours were great.

Very convenient location for visiting Manhattan atteactions. Subway station two blocks away. Friendly staff and complimentary breakfast.

The staff were amazing! I am so glad that I picked this place to stay. Will definitely be returning here when we come back to New York!

The hotel staff were very friendly and helpful. The accommodations were wonderful. Will definitely stay again.

Excellent stay.

Good location, near Penn station. Excellent costumer service. Room was very clean and comfort beds.

The room was decent space compared to other hotels. When we checked in someone from housekeeping opened our door without knocking, scary. Our shower was a little dirty, someone drew a heart on our glass and it hadnt been cleaned… Breakfast is good. Walkable to time square and subway

Room is clean but too small

We loved how closed to time square the hotel was.