Riverchase Lodge

Explore Riverchase Lodge
6.0
Pleasant
From 943 reviews
Cleanliness

6.0

Room Comfort

6.2

Service and Facilites

7.0

Traveler Reviews Riverchase Lodge

Number of reviews per page
20
40
Top reviews
Estrella
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall its a good hotel theonly downsides are how far it is from the main center and if you dont have a parking you pretty much doomed because now u ehter have to park on the other side of the road where its call dollywoad
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

last min booking and it went great. kids loved the water slide at the pool.
Larry
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

1/10 Looks like the pictures was taken 20 years ago. It’s dirty. Clearly hasn’t been clean right in years. Bed is uncomfortable. Ac don’t work well. Didn’t stay the second night because of how just nasty is was and they refused to give me any of my money back.
Curtis
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Overall it was just a little ran down. Out tv remote was broken. Both water slides are usable but need work. We had to unplug either the tv or refrigerator in order to plug in the microwave when ever we wanted to use it.
Manuel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

First room smelled of urine and had roaches, 2nd roomed had unfinished work in the bathroom and loose trimming on flooring and I can go on. The toilet seats are so worn out and stained. I can’t believe rooms are being offered with these types of problems. This is my first review ever and I’m not happy.
Ashley
icon-Business Family
Business Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was super dirty. Very run down. The price is about what you would expect for the rundown condition. Very ghettoish
JORDAN
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pool area had a lot of what looked like black mold around it. Pool was merky and you couldnt see through it.
Emily
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The beds were good & clean, but almost everything else needed to be deep cleaned. The pools needed scrubbed, they had algae all over them.. but the slides were fun. The rooms need updating. Overall, it’s ok if you just need somewhere to sleep & shower.
Merideth
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The whole place needs cleaned and updated. The towels were scratchy. Nasty floors, pools and pool areas need cleaned. Our fridge and phone did not work. The tv barley worked
Tiffany
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great room for the price! We especially enjoyed the pool areas!
Lauren
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It was close.. pool was dirty slide outside was fast kids loved that.. room was smelly and old.. smelled like smoke
Tishanee
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property was ok for price but the pools was really dirty. Water was very unclean and foggy. Our room had no hot water so no shower glad it was just quick overnight trip.
Joseph
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room had a horrible smell, the linens on the bed were dirty with a nasty smell, the bath tub was filthy with stains, the floor around the toilet was disgusting. The pools OMG had had green slime around the edges and the smell of chlorine was overwhelming, the water was so cloudy you could not see the design of the turtle at the bottom and let’s not forget the adults smoking at the pool. The place was just disgusting, I will never stay here again!!!
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Joshua
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I should have read reviews before we arrived, but I didn’t. We checked in & went to the room & there was POOP on our bathroom door, holes in the wall, the paint on the cabinets were chipped off, where you hang your clothes was rusted. My kids found a chewed up Zyn pouch (tobacco) on the bed. You couldn’t see through the pools water, the kiddie pool was absolutely filthy. There was algae on the pool steps and the bottom step was broken on the pool. We went to dinner and came back to get ready for bed & when we pulled the blankets off there were brown stains on the sheets. We saw a roach & bugs in the bathroom. If I could give 0 stars I would. 0/10 do NOT recommend.
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vangelia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Pictures online look much better than in person. Entering the room it has a strange smell that eventually disappated. The sheet they zip the mattress with was stained. The jets in the tub was black. Before we left we saw a roach crawling across the floor in our room. The one and only roach we saw or we wouldve left much sooner. The pool was extremely cloudy and dirty. The price was way too much for what we got. Very disappointed!
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Kathy
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Both pools were a shad of green. Indeed of a deep clean really bad. The beds were extremely uncomfortable. Carpets dirty. You had to go all the way into the lobby to get ice. Will not ever be stay there again. The only thing worked right was the internet.
jessica
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Exceptional stay kids loved the slides too a was clean
Jessica
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Indoor pool
Austin
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The tub was rotten and had crack in it, the shower head was hanging out of the wall. Couldn’t take a comfortable shower because of how low the shower head hung down. Had to be careful where you stepped in the tub or you’d get your door cut open my fiberglass. The water would go from comfortable to blistering hot then to freezing cold all within a matter of seconds. Booked this place because my mom used to take us there as kids and it was nice but not no more. Will not be returning!
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justin
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This place hasn't seen a paintbrush or hammer in a decade. Extremely run down. Chose this place solely for the pools and slides. Conditions were abismal, and a few things downright dangerous. Lawsuit waiting to happen. The ceiling of the indoor pool looks covered in black mold. The timbers holding the stairs and ramp to the indoor slide are rotten to the core. This place is just waiting to be shut down.
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