New Palace Hotel

Explore New Palace Hotel
7.6
Pleasant
From 38 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

8.0

Traveler Reviews New Palace Hotel

Number of reviews per page
20
40
Top reviews
Esteban Alonso Munoz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The place was not anything liked the one in the add. Place was super difficult to find, no locals knew about it. Once we arrived the place was dirty, old, unsafe, the shower had to curtain at all. Worst experience ever and Expedia did nothing.
Dudhela
icon-with Partner
with Partner
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

We had not stayed a night in the room but good for money what they are charging. Location in the heart of Cairo. All markets are very close to this property. We can go by walk without any problems. The hotel starts from 6th floor but the rest of the building is like a Zombie building!! No one moves around and it's an old building but good condition. Cleanliness we can give 4 out of 10. Staff was very nice & helpful.
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Edward
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Mr. Ahmed took good care of us and set up an excellent itinerary whereby everyday, there was something to do. Highly recommend his service to anyone that is travelling to Egypt. Will be back
Julianne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Great central spot to stay and fabulous help with assistance in booking trains, tours, trips etc.
Vincent
icon-Leisure
Leisure
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

I have been lucky to travel to several wonderful locations around the world on an economy budget, and after staying at New Palace Hotel for the past week I can truly say that this was one of the best experiences I have ever had anywhere! The staff here are very friendly and helpful, the rooms are comfortable with good TV, frig, Wifi, etc, the roof top cafe and housekeeping are very good, etc. The hotel is centrally located in downtown Cairo, and the staff are great with helping arrange tours and transportation. The experience at New Palace Hotel truly helped make my visit to Egypt a wonderful journey to this beautiful historic area of the world!
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MOHAMED
icon-Leisure
Leisure
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

One of the best stays i ever had in cairo. Very clean ans helpful staff
Tamer
icon-with Partner
with Partner
2.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

very bad experience, very bad location
Hemant
icon-with Partner
with Partner
6.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

The main positive for this hotel is its proximity to the centre of Cairo. The room itself is ok however the bathroom leaves much to be desired. Much of it needs to be torn down and rebuilt. On the plus side, the maintenance guy was very quick to fix up what seemed to be a bathroom that was older than Tutankhamen himself.
Bibi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

I did not stay there after checking in. It was dark and unclean. The room was moldy and I gave asthma. The bathroom was wet. The pillow cases looked dirty. The breakfast area looked disgusting, not for humans. The room did not have a window or a phone. The towel rolled up and placed on the bed was small and worn. It was a terrible experience. I need a refund for the full three days.
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Verified traveler
icon-with Friends
with Friends
4.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Our stay was not very pleasant. The first room we had, there was no hot water. They then switched us to another room which had hot water for 2 minutes, then it needs to “recharge” for half an hour for another 2 minutes. The toilet barely flushed and requires couple of flushes for it to actually work. The place was very worn down, things were falling apart. Overall it was an “ok” experience, nothing to praise about.
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Deyab Mohamed Abdelaziz abdelraouf
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Bien
Wajeh M K
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Super perfect
Wajeh M K
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Perfect
Emad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Var bra och bekväm
Rianne
icon-Leisure
Leisure
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

I felt safe and comfortable in this hotel. And would come back surely
Rianne
icon-Leisure
Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

I felt really comfortable staying here, will be back soon.
Kazuki
icon-Business
Business
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

周りのお店も案外ぼったくろうとするところが少ない
Javier
icon-with Partner
with Partner
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Calidad precio bien.... faltaría una mosquitera o aconsejo comprar un spray para luchar con los mosquitos. Si llegas al aeropuerto pregunta por su servicio de Taxi económico .
Verified traveler
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Very good location And Very clean room But I got a lot of mosquito bite😢
Patrizia
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Posto tranquillo e accoglenza di tipo famigliare
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