Overall Ratings & Reviews La Clef Champs-Élysées Paris by The Crest Collection

A very bad hotel. we stayed 10 nights in this hotel with 2 different booking codes but the same room type "One Bedroom Apartment", when we checked-in already said we had 2 bookings on 30 Dec - 2 Jan and 2 Jan - 9 Jan and we ask us to stay in the same room, the reception will guarantee we will stay in the same room for 10 days, for 3 days there are no problems, no. Our room is "101". when we wanted to leave on Jan 2 at around 10:00 am Paris time, the reception said suddenly we had to move rooms because there were other guests who were going to stay in our room, and we were making a fuss about what the reception was saying and what he had promised when we checked -in, until the reception said we only had 5 minutes to pack our things to move rooms and we were angry at that time we abused all reception staff at the hotel until the hotel manager intervened, still we were forced to package our things to move rooms Forcibly, we felt humiliated at the hotel, we told hotel employees "We paid your Hotel 8,000 Euros for 10 Nights and this was the way it was treated" and the manager apologized for the treatment of his employees who had no respect, and we were transferred. in the "401" room on Jan 2 but with a different room the roof is low and smaller unlike the one in the picture. And we don't want to accept it because we have succumbed too much in this hotel and we say "we want to be moved to a room like No. room 101 "and it turns out rooms like that are full and we are offered by the hotel room" Deluxe "but given 2 connecting rooms and inevitably forced and feel disappointed we accept the offer because the room and roof are much wider from room 401, and we asked the reception on January 3 we were moved to the same room as "Room 101" and we whatsapp the hotel manager to guarantee really that the date of January 3 we moved to a room like "Room 101 "And on January 3 we were moved to" Room 201 "which is the same as" Room 101 ". We were very disappointed with the "La Clef Champs-Élysées" Hotel * 5 but the service was bad, we were very demeaned at the hotel because as Asians because we only saw it in plain sight, we at the hotel PAY 8,000 Euros for 10 Nights in Room Types " One Bedroom Apartment ”is not a small amount of money and I guarantee that nobody will stay in that hotel. But we were treated very poorly at the hotel as if we were someone who could not afford this hotel And this hotel had ruined our vacation in 1 day because in 1 day we had to take care of things that were not important.

A very bad hotel. we stayed 10 nights in this hotel with 2 different booking codes but the same room type "One Bedroom Apartment", when we checked-in already said we had 2 bookings on 30 Dec - 2 Jan and 2 Jan - 9 Jan and we ask us to stay in the same room, the reception will guarantee we will stay in the same room for 10 days, for 3 days there are no problems, no. Our room is "101". when we wanted to leave on Jan 2 at around 10:00 am Paris time, the reception said suddenly we had to move rooms because there were other guests who were going to stay in our room, and we were making a fuss about what the reception was saying and what he had promised when we checked -in, until the reception said we only had 5 minutes to pack our things to move rooms and we were angry at that time we abused all reception staff at the hotel until the hotel manager intervened, still we were forced to package our things to move rooms Forcibly, we felt humiliated at the hotel, we told hotel employees "We paid your Hotel 8,000 Euros for 10 Nights and this was the way it was treated" and the manager apologized for the treatment of his employees who had no respect, and we were transferred. in the "401" room on Jan 2 but with a different room the roof is low and smaller unlike the one in the picture. And we don't want to accept it because we have succumbed too much in this hotel and we say "we want to be moved to a room like No. room 101 "and it turns out rooms like that are full and we are offered by the hotel room" Deluxe "but given 2 connecting rooms and inevitably forced and feel disappointed we accept the offer because the room and roof are much wider from room 401, and we asked the reception on January 3 we were moved to the same room as "Room 101" and we whatsapp the hotel manager to guarantee really that the date of January 3 we moved to a room like "Room 101 "And on January 3 we were moved to" Room 201 "which is the same as" Room 101 ". We were very disappointed with the "La Clef Champs-Élysées" Hotel * 5 but the service was bad, we were very demeaned at the hotel because as Asians because we only saw it in plain sight, we at the hotel PAY 8,000 Euros for 10 Nights in Room Types " One Bedroom Apartment ”is not a small amount of money and I guarantee that nobody will stay in that hotel. But we were treated very poorly at the hotel as if we were someone who could not afford this hotel And this hotel had ruined our vacation in 1 day because in 1 day we had to take care of things that were not important. We say to the Hotel "La Clef Champs-Élysées" we can buy you as long as you know that and don't ever treat Asian people like that anymore.