7.0
Pleasant
From 17 reviews
Cleanliness

6.4

Room Comfort

7.0

Service and Facilites

5.4

Traveler Reviews HIROKI Building

Number of reviews per page
20
40
Top reviews
Clara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything was great and the train station was near and a lot of restaurants and shopping center.
Bronson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The beds were uncomfortable, although this is normal for westerners in Japanese beds. Bring a pillow or get a western-style if this is a dealbreaker. The refrigerator power outlet went out early in the stay, but we used another outlet. The location is fantastic, very close to Hasunuma Station, the entrance is 15-20 feet from a 7-11 and there are plenty of restaurants and such around. Kamata Station is a short walk away, loaded with everything you need, and largely devoid of the loud, tourist-y nonsense you'll find elsewhere. Highly recommended.
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Judah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

it was more spacious than many of the properties in this price point. The pillows were laughable and the air conditioner remote was difficult to navigate, but all else was really good once we figured out we had to check in/out .5 miles away.
Edward
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Sheets didn't seem clean and had a funny smell
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Not allowed to take out garbage yourself. Did. It smell good. Floor was filthy and had to wash it myself. Dirty towel on the window. Garbage in the drawers from last guest. Check in and check out in a different building 8 min walk away. Overall, will not stay there again.
K
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Just awful place for staying. It’s is cheap, but it is not worth to stay there, and reasons are 1) there was a spider on the pillow. I gave up to stay there when I noticed that. 2) Too dusty and really hard to breath. 3) Awful customer service. They never pick up the phone, and even though you send a message to them, they will reply back more than a day. It is cheap, and it costed about $50, but even if the staying fee costs only $5 (that is impossible), I would still refuse to stay.
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Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

This property is good but what price I booked first next time it was more than double price.
Yuk hang
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Quiet environment. Need 15 minutes walk to the JR station but it’s acceptable.
Chris
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Had a little trouble finding it but that was only because we were too focused on following google and not looking around other than that it was great for what we used it for just needed a place to hold our stuff and sleep in between exploits
クミコ
icon-Business Family
Business Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

交通の便が良く、飲食店も豊富で滞在しやすかったです。何より、コンビニがすぐ隣にあるのは、かなり便利でした。
Demofilo
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Caminamos 15 minutos del lobby al cuarto. Es en otro edificio a 8 cuadras
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