When I booked the room, I paid for the top option, thinking that I would get a room with a front view, but it didn't work that way. According to the reservation, breakfast was included; however, when I went down for breakfast, the options were limited. If I wanted eggs or real breakfast food, I was charged each day. Cleanliness in the room was good, the halls and other places were average. The hotel needs some remodeling; the elevators are small. In terms of service, the personnel were good.

Property is ok. Perks, its near a restaurant. No coffee pot. Nothing that stands out.

Excellent breakfast!!

Kind of new property in a very convenient location.

I booked this hotel specifically because of the airport shuttle. However, I learned that the shuttle only operates after 6am. I was very disappointed! This should be disclosed up front. International flights leave very early in the morning. Thus, the shuttle service should be provided accordingly, if indeed they want to advertise it. Otherwise it’s just a trap!

Friendly staff very clean and the room lay out was perfect.

Nos hospedamos 2 noches todo perfecto ,excelente servicio y dentro de una plaza ! No batallamos para la comida ya que tiene restaurantes muy cerca .

Even is a perfect location , th hotel itself is not worth it , the space of the room is extremely small . Staff should warn the guests about this when you book for more than 3 people . We were 5 guests . Impossible to walk around . We were going to a party and make up staff was going to get us ready in the room . I had to book in another hotel because of this . And they refuse to refund at least 2 nights . I will never book here . Staff was nice

Great location

S

We missing towel’s one of the day’s

Estefania la recepcionasta fue de increíble ayuda!! muchísimas gracias!!

The time in the swimming pool is to short and I’m there with my wife seating on the edge with the legs inside the water and the security guard come to tell us that’s not right

Trafic

Pulgas en la cama y cancelación de reserva el mismo día de nuestra llegada.

We enjoyed our stay. The staff was kind and helpful.

Super slow check in. Not efficient at all😩

My room smell like sewer all the time

Pague cama King size y me dieron doble, viajo con un bebe y por su seguridad preferimos kinng size como especificaba el hotel.

I chosed this hotel cause it stated they had “breakfast included”; but what’s actually offer does not even qualify as a continental breakfast…. They have a bunch of food but almost everything you have to pay extra an pricey. Bathroom in the room smell like drainage, honestly was very disappointed….. I think I paid way too much for what I got!