Overall Ratings & Reviews PACIFIC SUITES Boutique Hotel & Bistro

Actually stay the women at the counter remembered me and they made it a very pleasurable experience and if they read this, I just wanna say thank you for making it so easy to check in and check out and for the amazing strawberry ice sugar smoothie that I get every two months when I fly in, so thank you so much you guys are amazing. Oh, and they have handicap parking, which is excellent for me.

Very nice property for an affordable price. I just wish they had better communication about not being able to allow guests in after check-in it kind of started my trip off bad. They need a bigger tv in the living room and Bluetooth upgrades for amenities inside the room. Other than that, I enjoyed my stay and would recommend it if you're a couple or bringing your family to Jaco. Very safe tourist location.

This is a beautiful hotel with friendly staff

The entire staff was friendly and accommodating. The grounds are beautiful and the pool area was immaculate. Beautiful room and beautiful people and only a short distance walk to the beach.

Really enjoyed stay

I like this place. Good relation price vs quality of service. Good breakfast. Eventhough this time took too long and it was not warm. Good atrention. Good ambient. Very clean. Thank you.

Great affordable place to stay, staff shows great hospitality!!!!! No complaints

Nice place

Overall great stay in Jacó. Only 10 minute walk to main strip. Only 1 entree pp for the breakfast that is included daily. The only issue for me was the WiFi was VERY slow almost nonexistent during peak hours. Was very fast during the middle of the night when most ppl were sleep. I would definitely stay again it was very clean and the condos were spacious

Enjoyed the stay, noce pool and restaurant

I really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and were good communicators. I love the fact that II really liked this boutique hotel condo. It was very clean very cozy, the people were great, and it was a close, walk to the beach and busier restaurants. The staff was extremely accommodating and we’re good communicators. I love the fact that I had a complete condo where I could cook .And the security was good ….no complaints just great compliments to everybody there

The staff were amazing. The property is immaculate.

Clean and new construction. Nice lobby, nice pool, great staff.

I had a terrible experience, from the minute I was greeted. I’ve stayed at this property before & because of status I always receive an upgrade & it has been a very pleasant stay. However this time I wasn’t greeted properly & treated nice. I informed while checking in about a possible upgrade she denied to to me. The property had plenty of rooms available & I triple checked before I asked. However she was rude & not willing to help. I asked if I could speak with someone else she said she was the only one & it would need to be the following day however I was checking out the next day. The property is nice & I’ve always enjoyed the amenities. But if this new staff is going to be treating the guest this way I would not be going back

Wi fi was a little spotty.

10 minute walk to beach. Reception was very nice with great communication. There is a restaurant with good selection. Property is very clean. A solid 8 out of 10 rating. Very positive impression. Staff is very happy and pleasant. A yes to stay.

Very well maintained property. Any problems were addressed and fixed immediately. 24 hour security. Friendly and helpful staff.

No communication from the property. Greedy and wouldn't accommodate an emergency for a customer. Terrible hotel

Great place comfortable to be with family and friends, safe and with quality front desk service.

The suite has everything you need: stoves, roaster, microwave, dishwasher, cooking wares. There is a washer and dryer. It is a really nice one bedroom apartment. The only problem I had was the street sign of the hotel says “Oceano”. It is confusing and took me a while to find it