Overall Ratings & Reviews Sunrise Jade - Adults Only

Ideally situated a 10 minute walk to lots of bars and restaurants and the beach. Too busy to want to be on top of the main strip. There is a small cove beside hotel if you want to swim in the sea. The beds by the pool are allocated of your choice for your complete stay so no obsession for reserving beds - what a great system. My only gripe was the indoor pool was absolutely freezing hence no one used it The lobby and seating areas were very uninspiring but overall hotel great and food good beds comfortable.

Loved everything about this hotel. Amenities, food, drinks, staff, location - all fantastic. We did the half board option and were pleasantly surprised by the variety of options, with restaurants in the main hotel site and also in the nearby town of Protaras.

Fantastic sunrise, clean , friendly

Nice hotel and lovely pool area, love the allocated sunbeds and there was a good amount of space between them so you weren’t too close to the neighbouring beds. Food at breakfast and lunch is excellent. It is a walk into the centre of Protaras but we found a short cut and it only took us around 7/8 minutes and taxis were very easy to get and cost €10 each way. Reef bar was nice for a 5pm drink. The big downside though was the issue the hotel seems to have with non residents coming in to use the pool / bar. There were a couple of incidents but the most concerning was when someone apparently from one of the villas behind came in in the morning, clearly already drunk / on something, started shouting and swearing at guests, getting into their faces, demanded the bar staff serve him drinks, then he ran around the pool area shouting, throwing glasses and being extremely racist to the pool attendant who was trying to get him to leave. This went on, on and off for about 2 hours. Only one lady from the hotel staff came out to try and get him to leave. Guests felt vulnerable and were worried how far it was going to go. People were taking videos and some guests were even trying to catch him. The police were apparently called but we didn’t see them. Whilst this wasn’t initially the fault of the hotel, the way the management dealt with it was appalling, there was no visible presence and no apology, just shrugging of shoulders.

Very quiet and restful fantastic staff ,a shout out for Natalie and Marvina on reception.swimming pools large and great,worth upgrading to swim up rooms I enjoyed a swim every morning before breakfast straight out side my patio door.we didn’t take half board option but wish we had because we ate at all the restaurants linked to hotel and they were great.

I spend time choosing my hotel stays for specific requirements. Two days into my stay at the Jade, I was told the owners had decided to close the hotel early, leaving me 3 days adrift of my planned departure date. I was told I could move to sister hotel the Pearl, which is close by and that hotel would arrange a taxi, which it did. The Pearl is not an equivalent stay to the Jade. I was placed in a room directly over restaurant, with constant noise. Could not leave door to balcony open. The room stank of sickly sweet shake and vac style smell, which I couldn't get rid off, as room only had small door to outside, unlike my room at the Jade. Room service food was not great. Bed sheets felt damp. Outside, the sunbeds were all crammed together and hotel is overlooked on both sides. A few hours post arrival at the Pearl, I contacted Expedia and bought my return home forward 3 days. Not the relaxing holiday I was looking for. Will not return to either hotel as a result.

Very nice hotel right in front of the sea with nice pools, comfortable room and bed the only thing they need to improve it is the quality of food especially lunch.

The crew doesn't know their surroundings. Not effective in providing help regarding entertainment options around the hotel. Such as: restaurants, clubs and the like in these.

fantastic stay, very clean and fresh, far enough out that the surrounding area of the hotel is quiet.

Absolutely fantastic in every way…. Enjoyed staying here.. would stay again if on that side of the island… fantastic food, fantastic staff…

2nd visit - adult only. Quiet location. Hotel maintained to an excellent standard both inside and out. Staff user friendly and food great. Rooms cleaned on a daily basis to a high standard No dislikes about this hotel

Great hotel, new and modern! We loved the tranquility and facilities. The beach in front of the hotel is divine for snorkeling lovers.

Pleasantly surprised. Clean.

Nicely located and close to snorkeling spots and walking strip that can take you to main street while walking by the shore. Staff are very freindly and food is good, fresh and nice varity. Would highly recommend to get a sea view room, it worth it.

Hotel was as lovely and clean as when I first went there for when they opened in 2019. Rooms are fab, amazing bed and generally all good. Let down by the poor service, especially from the pool bar and restaurants. Receptionists were good and efficient. Shame they didn’t recognise repeat clients though. At this stage I’d probably stay back at their sister property again, however that has similar staffing quality! Up the service level and it’s a five star.

Very beautiful and quiet place.

Fantastic place with amazing views and friendly staff

Lovely holiday being cared for and pampered by wonderful staff. Highly recommended for a peaceful few days away.

Wonderful child free hotel. Large spacious Queen deluxe room with beautiful pool and sea view. Everything was spotless. Will definitely return to this hotel when I’m next staying in Protoras.

Fantastic hotel. Excellent location. Service from everyone was the best I have ever come across.