Overall Ratings & Reviews Crown, Droitwich by Marston's Inns

Very nice stay and excellent staff

Used the Crown to break a drive from Scotland to Cornwall. Very handy for the M5. Good value, comfy room. Will use it again.

Great spacious/clean room. Check in was asy, staff friendly, food great

All goid

Friendly helpful staff

Great staff, great food, lovely bedrooms

Very helpful staff and a good location. Lovely food though our white wine should have been chilled before serving

Good service great foot, very friendly staff,

I'm often in that area will use it again.

Clean, staff friendly. Perfectly fine except the thermostat on the radiator was broken and it blasted out heat all night. The only windows were high skylights and either it wasnt clear how to open them or they didnt really open. So unbearably hot all night. There was a tall fan which I had on all night so it seems the issue is known but not fixed. But for this I would have given 5 stars all round. No lift but thats normal. Suggested small improvement - some decaff tea in the room and some oat milk sachets but I dont know any hotel that provides these. Nice hotel, shame about the thermostat.

Good location for M5. Comfortable beds with plenty of power points.

Enjoyed the overnight stay, only issue was road traffic from 5am onwards. The room itself was very good, very clean and good value for money.

A good place to stay, clean! With friendly staff

Clean, comfortable bed, quiet, very fair price. Shower was a bit less powerful but that really is being picky

Perfect one night stay couldnt say anything wrong about the swan..room,bar,staff,parking all great would definitely stay here again.

The condition of the room was very poor, huge patches of paint cracked and missing. Cracked plaster and damaged, exposed wood. I was woken at 06.00 every morning by moving cages or something. The worst part after the awful condition of the room was I felt quite unsafe.. Access to the hotel was via a side door unlocked, directly into the accommodation off a residential street.

I was very pleasantly surprised at how clean and comfy this hotel was, needed a low cost last minute night. Free parking, the staff were all extremely friendly and helpful, the hotel was spotlessly clean and the beds were really comfy, tv had good selection of channels including Disney plus and Netflix, which was great for us as there was a bad storm at the time. We ate in the restaurant and food was served quickly and was perfect temperature and well presented, we had no disturbances during the night. I would definitely recommend this hotel and I will be booking again, I have stayed in many hotels in this area, some 3x the price, this one is by far the best value for money.

Helpful and friendly staff, nice clean, warm room. Food nice.

Clean, good facilities with streaming channels on tv. Friendly staff.

We had a good stay - the king bed was excellent so we slept well. The room appeared fairly recently decorated. The bathroom was showing its age but still acceptable. The shower tended too much towards a dribble rather than a decent spray. Good quality towels were an important bonus as was a heated towel rail that worked well. The staff were universally friendly and efficient.