From the start, you have to contact them first since QuickStay does not have your email. lol Once you contact them (I did it via phone call), they send you detailed check-in information.
You have to use your phone and text certain number that automatically unlocks the front door. It is not immediate, so you will have to wait a minute or so. Once you get in, there you will find the key (they call it fob).
The place is quite nice with beautiful city view. There is a convenience store near by and very close to the subway station. I had to pay for the parking. You may drive-in and out as many times you want but the underground parking spot was very very tight for my mini van.
Overall the place was clean, except we found some hairs on the pillow case, window blind in the bathroom was dusty, carpets may need some deep cleaning (not terrible). However, the washer (laundry machine) was SO filthy dirty, I had to run the cleaning cycle first. lol. I guess not many guests are actually using the washing machine. Once cleaned, I found washer/dryer in the unit quite useful for during my stay.
By the way, you need the key fob, to get into the parking garage, but you don't need it when you get out. So, when you check out, it's okay to leave the keys inside the room.
Overall we had a great time staying this cute place with absolutely stunning city view (especially at night). QuickStay was always responding to my email within a couple of minutes.