Overall Ratings & Reviews Home2 Suites by Hilton Harvey New Orleans Westbank

Nice property and nice staff. The rooms could be updated, like the sofa bed and tv

Room was very clean, nice.! My only complaint was that I felt as if the air was not super cold. Maybe it was because the outside temp was 100+ lol. Overall we had an amazing stay

Pets allowed

seamless check in

So tv didn't work they were quick to fix staff was top notch. There are a lot of workers that stay here so parking was at a premium. It stormed so don't know about outside features i would still recommend

Staff was nice and accommodating, facility needs work. Electrical issues in our rooms went on and off randomly, cable channels did not work. Window blackout screen severely worn. Pillows were sub-standard. Entrance into property very limited.

Thank you ❤️

Extremely pleasant and courteous!

Cleanliness!

Everyone was helpful and friendly. The place was also very clean.

All good except water pressure to the shower was low in a couple rooms we stayed in

Amazing we will definitely book again!

Nice and clean rooms

We will definitely stay at this hotel again. The room was so big and comfortable. It has lots of shelves and cabinet space. The beds were comfortable. The front desk staff was extremely friendly and nice!!

The price was too high! The property is fresh and clean.

We had a great time.

The hotel is very clean and modern, the room was spacious and clean. The continental breakfast was much better than most, with lots of options. The one thing I did not like was the check in experience. We arrived around 10:30-11pm, and the sliding glass doors to the lobby were locked. I stood there looking at the lady behind the desk, and she did not smile or try to help in any way. Finally another patron of the hotel came in from smoking outside, and showed me that I needed to pick up a phone there in the wall and call in to the desk to explain my purpose. I understand that the hotel wants to keep its employees (and guests) safe at night, but the night clerk was SO unhelpful! We had just driven 6 hours, and I just wanted to check in. She could have smiled, gestured, or something! I'm a 46 yr old woman, not very scary :)

Excellent!

Amazing hotel

Love it