room had no towels and pillow case. when check in restroom dirty and unlocked

Friendly staff, clean room and great location.

Excelente

The place has gone downhill and fast . One towel for four people and a re fillable glass bottle of water provided for which you have to go down to the lobby to refill . The place is minimal everything and they’re not the cheapest to stay at. I like the location but the amenities are non existent and their rooms are small and the service provided to customers are non existent. I’m not staying here anymore . There’s plenty more options here in Tijuana these days .

La persona que me atendió, muy amable.

Very nice rooms, clean property, nice staff, great location. Only thing I didn’t like were the towel, pillow, & bedding situation. Only provided two towels in the room for two people, and when we requested an extra one they could not accommodate the request. When using the towels we realized 1 of the 2 towels we had was ragged, edges were falling apart, loose thread, very old looking. The bedding was questionable, the fitted sheet was missing but replaced with a regular sheet so it didn’t cover the whole mattress, but the top of it. Made it easy to inspect and all was clean though. But pillows were tiny, not standard size, and a little flat.

The best thing about the hotel is the location.

I like everything about it especially that you are so close to many Restaurant and stores.

Clean room, good location for restaurants/bars

Good hotel

I've been here before, shortly after this location first opened, and I've always loved it. I really like the design, the overall layout, and the atmosphere. I hadn't been back in quite a while, so it was nice to return and see that it still looks great. The only observation I have is that some of the furnishings and finishes are beginning to show normal wear from regular use. That's understandable, but as items become worn over time, they should be refurbished or replaced to keep the property looking fresh and well maintained. Other than that, everything else looks excellent, and I think the property is being maintained very well.

Everything is fine just not the parking you cannot find parking in that hotel.

Everything was fine, except the Orange juice… was to sweet. Thanks.

It’s a nice hotel and great location

It was nice

Every time we stay is a great experience. The staff for the most part is great and pleasant.

Location and it was quiet

Better staff

The room and facilities were really clean. The parking lot might look a little tight but I had no problems parking my Titan

Every time I’ve stayed there, the staff has been incredible and the location is unbeatable