Aún faltaba 2 hrs para que quitaran el desayuno y ya no había nada en las charolas de comida, esperamos media hora y no rellenaron las charolas, tuvimos que comer cereal, y café.. pero la atención de los meseros muy amables

Room was stinky and warm AC wasn’t working when we arrived

A

Excellent staff and location of the place

El personal del front desk super amables, la señorita encargada de la cafetería tiene una excelente atención al público, el desayuno muy rico, la locación del Hotel muy agradable, en general un buen servicio y hotel excelente!!!

All was great

El estacionamiento se dificulta para entrar o salir del sotano

Dirty rooms! Service was ok

Exelente, lo recomendaria por seguro.

La limpieza es lo mejor y lo que se ocupa más espacio para la área de desayuno

The shower head needed a little de clogging but other than that, the property was nice, clean and comfy. The staff members were helpful (they stored my luggage before check in) and breakfast was good. The pictures were accurate and the area has restaurants and things at a walking distance.

The pressure of the shower was awful and at some point I didn’t have water. And the phone didn’t work at all.

Great

EXCELLENT LOCATION IN TIJUANA

Convenient parking at no additional cost. Hotel was dirty and felt dirty. Dirt and dust on floors, hairs from previous guest on floor, Mocos (buggers) on the walls; very visible for cleaning staff to take care of it. Loud A/C and loud neighbors. My door was knocked at 2 AM by security staff, she question if we were smoking weed, in reality it was my loud next door neighbors who were partying until 4am. Continental breakfast was offered which is well appreciated, but I will not come back.

Breakfast always with problems. No coffee, no orange juice works (the pad) tables dirty sometimes. No plates on time to get food. Breakfast was okay as a food but always something left. So, 3 star un the restaurant service. Rooms very small as well.

Wonderful staff, very helpful. Continental breakfast was more than that, fresh and plentiful. The gym was well stocked with plenty of cardio machines and bikes. The only thing I would say is the bathroom decor. The bathroom decor is “peek a boo”. Perfect for a couple but not so much for a family. It’s not very private, There are no mini fridges in the rooms. That being said the staff was incredibly helpful and accommodating. 5 stars if it wasn’t for the bathroom and no mini fridge. Will stay again if it’s just my partner and I.

La persona de recepción me cánselo mi Targeta de acceso al cuarto según el me acusava que yo no avía pagado la noche y después de que reviso bien en su computadora encontró el pago y ya me la activó solo como si nada y mi si quiera una disculpa ni me voltio a ver Es una falta de respeto para todos los clientes que Agan eso sin estar seguro de lo que van hacer No lo recomiendo a nadie este hotel por esta persona en recepción

The smell in the room was disgustingly bad, foul odor like septic.! It was awful.! The water from shower runs out before you’re done and the bed was lumpy.! Service was great tho.!

Great stay. Breakfast did t have enough coffee. Everything else great...bed 2 firm for me