Overall Ratings & Reviews Hotel Santa Paula

Very cute and clean little hotel, so close to el zocalo, very friendly staff, all the girls at the reception were very attentive and helpful, specially Anita and Rosa Isela, both were above and beyond.. Highly recommend!!!

good vibes

Room was bit noisy

Close to central Taxco and terminal. Helpful staff

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.

La recepción, la estancia, todo súper, solo un poco más de coctelería para la estancia en la alberca.

The territory of the hotel is beautiful, especially breakfast terrace!

The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.

Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.

we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants

Great location and the pool is a welcome extra

Pool

We loved the hotel. Beautiful, clean hotel, and centrally located. We also like the restaurant for breakfast.

The hotel was a find! In walking distance of the town square, we enjoyed our stay. Rooms were. Very clean and the hotel is beautifully appointed. Restaurant serve is limited; dueto lack of tourists, but Taxco affords multiple choices in restaurants and cafes.

Staff, service and room were excellent!!

Pros: Beautiful hotel, nice location, pretty rooms, good food at the restaurant Cons: Limited street parking, no AC but the fan was perfectly fine because it wasn’t super hot

Hotel está hermoso con deliciosa comida en su restaurant y localidad era perfecto porque está cerca a la región turística. La asistencia de los trabajadores era excelente. Very beautiful hotel with excellent food and excellent location to all the shopping. The staff was excellent.

Great place quiet

The location of this hotel is very central and we could easily walk to the main sites. The hotel is small but friendly and clean.

upgraded to a king, room was very small, unappropriate for king bed. very tight squeeze to access bathroom. needed to step into shower to close bathroom door. Hotel does not provide maid service, no towels changed or toilet paper refill. I inquired at front desk if the maid was going to clean at all and was told to do it myself. staff very unfriendly (except our waiter, who was very pleasant). could be due to expedia's booking process, but would not recommend this hotel, especially for the cost. this was the most expensive (by far) of six hotels we booked during three weeks in Mexico, and the only one I would not recommend.