Overall Ratings & Reviews Dazzler by Wyndham Lima San Isidro

Customer service at check in was horrible

Person at the counter seemed like they really didn't want to help me check-in. In terms of cleanliness, the hotel doesn't feel 4 stars at all. Stains everywhere and bad smells.

Staff was polite and helpful. The location was very convenient for our travel purposes.

We choose a suite for our week stay. Everything was great, except for the breakfast—there was no variety.

Very safe place

Very safe area

Staff very good

We've stayed here several times already. We like the location and the staff is very nice but the breakfast needs to be improved, our room this time had an a/c leak, the mini fridge was not working the first night. The staff did attend to it quickly, the carpet on the 7th floor is very stained and it smells horrible. Needs to be cleaned. Overall, I believe the hotel needs some TLC

I was asked to pay a USD $31 for a cleaning fee. Staff member Karla was rude and not helpful. I do not appreciate the attitude. She clearly needs to be trained better with customer service. I asked to speak to a mana and she said there were none available. Only her and the other fellow. Swimming pool is really small! Breakfast was very poor as well for a “4 star Hotel”.

Very friendly staff. Location close to my family

Excellent value. Great customer care and beautiful atmosphere. Felt like the perfect place for a reasonably priced "retreat"!

The towels are extremely old, a normal person would use them to wash their car. Breakfast is toast, eggs, and hotdogs with onion. The hotel could spend an extra $30 for another toaster since the line for the toaster was always 5 people deep.

Es mi segunda vez en este hotel pero no volvere y la razon es porque vivo en Canada, hice mi reaervacion online y me comunique por tel con el hotel antes de viajar con un Sr. De nombre David Fabian. Quedamos en que mi nuera y nieto llegaban antes que yo al hotel que no le cobraran nada que yo pagaba cuanto llegaba como lo hice la vez anterior le pase los nombres de ellos y me dijo que todo estaria bien. Al llegar ellos al hotel no los dejaron quedarse hasta que yo no llegara. Pregunte por el Sr David Fabian nunca supe de el. Pregunte por la Gerenta me tomaron mis datos nunca nadies se comunico conmigo. El ultimo dia decidinos quedarnos ahi y me salieron cobrando mas caro porque seria otro cuarto con cama king y al final paque mas y me quede en la misma habitacion. No tienen palabra. Se pasan la pelota uno al otro y no te solucionan nada a favor del cliente. No lo recomiendo. El desayuno limitado lo que ofrecen no nos gusto. Es caro para lo que ofrecen. Its expensive .NO LO RECOMIENDO AL HOTEL

Me robaron $150 de mi cuarto de hotel ,seguro fue uno de los que Limpias el cuarto y el hotel No investigo y Nose hizo responsable por el robo de mi dinero en la habitacion 1207

Friendly staff

Very safe place and close to shopping and the ocean

Be back soon

Nice place to stay in Lima. Room was amazing. Breakfast was great. Will stay here the next time I am in Lima.

I am very sensitive to noise. Will need to find another hotel next time.

THE POOL AND JACUZZI ARE CLICKBAIT!! They were closed the whole time we were there and they did not post it in their website even though they argued with us about it being there when we had already checked. The food buffet is quite small compared to other hotels of the same type. The room sheets had stains when we first arrived. The neighborhood is not walkable, nothing fun around, you have to take a cab to go anywhere fun. The evening staff were stuck up, the overnight staff however were very friendly and welcoming. IF YOU’RE BOOKING THIS JUST FOR THE POOL AND JACUZZI DO NOT RISK IT!!! They told my cousin when she called that it would be open and then it was NOT!!!