Overall Ratings & Reviews Vinpearl Wonderworld Phu Quoc

Dear Valued Guest, Thank you for taking the time to share your wonderful experience at Vinpearl Wonderworld Phu Quoc. We look forward to welcoming you back in the future. Should you require any assistance, please do not hesitate to contact us. Best regards, Ngo Viet Hung (Mr.) On-duty Manager - Vinpearl Wonderworld Phu Quoc

Welcome, honored guests, Very pleased to receive positive feedback from you. Vinpearl Wonderworld Phu Quoc is always honored to welcome you to us. Thank you and your family for giving us special love. We hope you and your family will continue to choose Vinpearl for your next vacation. Best regards, Nguyen Dang Huy - Manager on duty Vinpearl Wonderworld Phu Quoc

Dear Guest Ky Duyen, We sincerely thank you for taking your valuable time to make good reviews for Vinpearl Wonderworld Phu Quoc Resort. We are delighted to know that you and your family enjoyed your stay to the fullest. In addition, we are constantly improving the quality of services and facilities of the hotel with the hope of bringing experiences that exceed your expectations in the upcoming return occasions. We hope to continue to have more opportunities to serve you and your family in the following holidays. Best regards, Hotel Management Board Vinpearl Wonderworld Phu Quoc

Dear Ms. Huong Giang, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us. It is a pleasure for us to know that you have enjoyed your time here at the resort. Thank you again, and we hope to see you next time. Sincerely, Vinpearl Wonderworld Phu Quoc

Dear Valued Guest Phuong Thuy, We appreciate the feedback from you and also very sorry for some minor experiences that were not worth having during your stay. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Once again, thank you very much. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc

Dear Mr. Quy, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us. As confirmation via Online Travel Agent, there are always notice information regarding the capacity number guest per room, if over surcharge will be applied. Vinpearl Phu Quoc always available for air port pick up if our guest provide flight number and number of guest before arrival 48 hours for better arrangement. Thank you again, and we hope to see you next time. Sincerely, Vinpearl Wonderworld Phu Quoc

Dear Guest Che, We sincerely thank you for taking your valuable time to make good reviews for Vinpearl Wonderworld Phu Quoc Resort. We are delighted to know that you and your family enjoyed your stay to the fullest. Besides, we regret that the service provided has not met your expectations. For us, dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. We hope to continue to have more opportunities to serve you and your family in the following holidays. Best regards, Hotel Management Board Vinpearl Wonderworld Phu Quoc

Dear Guest, First of all, allow us on behalf of the hotel to thank you for always trusting and choosing Vinpearl for your recent family vacation, especially thanks for your timely comments and sharing on some problems related to the service quality of the hotel. We sincerely apologize for the shortcomings in service quality during your stay. We are still constantly improving the quality of services and facilities of the hotel with the hope of bringing experiences that exceed your expectations in the upcoming return occasions. Therefore, we hope that you can share details of your unsatisfactory points so that we can improve our facilities and service quality. We hope to continue to have more opportunities to serve you and your family in the following holidays. Best wishes to you and your family! Best regards, Hotel Management Board Vinpearl Wonderworld Phu Quoc

Dear Valued Guest, Thank you for staying at Vinpearl Discovery Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us. It is a pleasure for us to know that you have enjoyed your time here at the resort. Thank you again, and we hope to see you next time. Sincerely, The Hotel Management Team Vinpearl Discovery Wonderworld Phu Quoc

Dear Hyewon P., Thank you for choosing to stay with us and for sharing your experience about your recent stay. We do sincerely apologize for the shortcoming of services that you have experienced. Regarding your comments, I understand your frustration with our services during your most recent stay. Our team members might have not had oversight of the amenities and not delivered the information with proper communication, which has caused such an embarrassing situation. I offered not an excuse but my sincere apology for the unintentional demeanor of our team. I acknowledge that we could do better in managing all procedures of our services. I hope this unexpected event would not mar the impression you had of Vinpearl. I appreciate that you have shared with us the things that you have not felt satisfied with, and please rest assured that your feedback was shared with our relevant departments for further follow-up and improvement. Once again, we do apologize for any inconvenience caused and hope to have another chance to welcome you back to our property. Sincerely, The Hotel Management Team Vinpearl Discovery Wonderworld Phu Quoc

Dear Guest, Thank you for taking the time to write your comments about the service for Vinpearl Discovery Wonderworld Phu Quoc Resort. We are very sorry that the quality of the toilet and food cannot meet your expectations. About the maximum capacity for the 3-bedroom villa will be 6 people, children under 4 years old will not be surcharged and children from 4 years old to under 12 years old will be surcharged. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. Once again, thank you very much for having and will continue to trust and use Vinpearl's services. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc

Dear Guest, Thank you for taking the time to write your comments about the service for Vinpearl Discovery Wonderworld Phu Quoc Resort. We are very sorry that the quality of the swimming pool and food cannot meet your expectations. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. Once again, thank you very much for having and will continue to trust and use Vinpearl's services. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc

Dear Guest, First of all, on behalf of the entire hotel staff, thank you for choosing Vinpearl Discovery Wonderworld Phu Quoc for your last vacation. We are very pleased to know that you had impressive moments and unforgettable experiences at the hotel. Your compliments are the greatest motivation for the staff of Vinpearl Discovery Wonderworld Phu Quoc resort to continue to strive to improve the quality of service even more. Once again, thank you and look forward to having the opportunity to serve you and your family in the future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc

Dear Guest, First of all, on behalf of the entire hotel staff, thank you for choosing Vinpearl Discovery Wonderworld Phu Quoc for your last vacation. We are very happy to know that you had impressive moments and unforgettable experiences at the hotel. Your compliments are the greatest motivation for the staff of Vinpearl Discovery Wonderworld Phu Quoc resort to continue to strive to improve service quality even more. Once again, thank you very much and look forward to having the opportunity to serve you and your family in the future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc

Dear Guest, Thank you for taking the time to write comments and compliments about the service and staff of Vinpearl Discovery Wonderworld Phu Quoc Resort. We are very happy when you and your family are satisfied with the staff and service quality of the resort. At the same time, we are also very sorry that you have had an experience that is not up to the high service standards that Vinpearl always strives to bring to customers. Besides, to meet the needs of using food brought from outside of customers staying at the hotel. We have provided tool rental service for all customers to use at the villa. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. We appreciate you sharing with us the things you have not been satisfied with and really hope you will give us the opportunity to serve you better in the near future. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc

Dear Valued Guest Tran Dung, First of all, allow us on behalf of the hotel to thank you for always trusting and choosing Vinpearl for your recent family vacation, especially for your timely comments and sharing on some problems related to the service quality of the hotel. We hope you and your family had a comfortable time at the resort, as well as explore and experience our entertainment areas. At the same time, we deeply apologize for the shortcomings in service quality during the peak period. Besides, we also sincerely apologize for not being able to promptly acknowledge your request as well as respond as soon as possible, leading to an unexpected situation. However, we always want to bring the best experience to each customer. Therefore, service quality deficiencies that occur during your stay through your feedback will help us improve our facilities and service quality. Your feedback will be shared to the Resort's Leadership Officer to take appropriate improvement measures for the Food and Beverage Department and continuously train and train the staff to be able to provide the best possible service. Best service to all customers. We hope to continue to have more opportunities to serve you and your family in the following holidays. Best wishes to you and your family! Best regards, Dang Duc Truong Hotel General Manager.

Dear Guest, Lieu Anh Khoa, Thank you for taking the time to write comments and compliments about the service and staff of Vinpearl Discovery Wonderworld Phu Quoc Resort. We are very happy when you and your family are satisfied with the staff and service quality of the resort. Besides, we are also very sorry that you have had an experience that is not up to the high service standards that Vinpearl always strives to bring to customers. At Vinpearl, we always strive to bring a superior service experience to every customer. For us, dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. Once again, we sincerely thank you for sharing with us what you are not satisfied with and really hope you will give us the opportunity to serve you better in the future. near future. We look forward to welcoming you and your family again in the near future. Best regards, Dang Duc Truong Hotel General Manager

Dear Guest Ngoc, First let us thank you on behalf of the hotel for choosing Vinpearl Discovery Wonderworld Phu Quoc for your stay. We hope you and your family had a comfortable time at the Resort, as well as explore and experience our entertainment areas. Besides, we sincerely apologize for the inconvenience you have encountered during your stay at the Resort. Besides, we always want to bring the best experience to each customer. Therefore, the shortcomings in service quality that occur during your stay through your feedback will help us improve our facilities and service quality. Your feedback will be shared to the Leadership Officer of the Resort to take appropriate improvement measures and constantly train and train the staff to be able to provide the best services to all. both customers. Once again, we would like to express our sincerest thanks to you and your family. We hope to continue to have more opportunities to serve you and your family in the following holidays. Best wishes to you and your family! Best regards, Dang Duc Truong Hotel General Manager