Thank you my family! Wishing you and your family all the best in the new year, good health and happiness!

Sorry bro, the room has cockroaches crawling on the bed, so why don't I ask to change the room or change it to a new one. I booked a double 1 room and received a triple two bed and checked in three or four hours early at no extra charge, why didn't I see a mention. Both he and the staff came to verify, because they could not prove why the bed was so. Employees also do not make it difficult for their family. But I don't intend to blame like your comment. Thank you

At the time of checking in, you and your brother said to the room delivery staff: "The room is airy, has a balcony, has sunshine, good parents". Your family room has an area of 38m2. So the comment above is not satisfactory and accurate As for the soundproof at night, there will be noisy and echoes because the rooms are close to the balcony right, guests joking in the hallways, walkways, balconies will enter the room, Loft will try to fix the problem. this. Staff are not friendly, could you please share more for Loft training staff more. Thanking you.

Thank you Trang! If you have the opportunity to go to Dalat, Loft hopes to serve you many more times

Thank you and your team for supporting Loft! I wish you new year health, success!

Thanks Linh! Happy New Year good health, success in work!

Thanks for the comments of Ms. Huong Vu. Loft will fix it.

Thank you Tuan Anh. Wishing you a happy new year with good health and success in your work

Thanks for your comments and suggestions. Loft will fix the problems you mentioned. However, there are some problems such as, when guests check in, they must provide full identification documents for the receptionist to register temporary residence for guests during their stay at the facility. In cases where there is no identity document, the accompanying person must fill in the guarantee form according to the available form which is completely in compliance with Loft's regulations as well as the requirements of the authorities. When you check in the reception is also clearly explained. You book 4 people, actually stay up to 6 people. About the cost when surcharge notice before you check in.