The Great Western Hotel

Explore The Great Western Hotel
9.0
Exceptional
From 442 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews The Great Western Hotel

Number of reviews per page
20
40
Top reviews
Steve
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Roy
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Where do you start. Greeted well. Downhill from there. £10 for a cheese sandwich. (,pic). Room needed some maintenance. Windows wouldn't stay open. Toilet seat loose. Dressing table wedged between two walls with a radiator in front of it so yo can't open the draws. Gotta see it to believe it. Toated panini was nearly raw. Milk for tea in room with only herbal teas supplied. Could go on. Stay atyour peril. Staff member streaming with a severe cold handling food. Probably the worst hotel i have stayed in for a long year.
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Lester
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My 4th Stay
Dennis
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Comfortable bed. good breakfast Helpful staff
Lester
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I have stayed here three times don’t forget to put your car registration in the car park. The back of the hotel is a lot quieter than the front Wi-Fi is good. Breakfast is nice and starts at 7 am.The only thing that needs to be sorted out are the windows I have to wedge them open with something. I will be staying again.
Barrie
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall the hotel is very comfortable. The breakfast was very good with various options as the hotel is next to the railway station. If you have a front facing room it can be somewhat noisy. A little bit strange that you were given a small bottle of milk for your room, I would rather see pre-packed small cartons or sleeves. The shower in my room was slightly damaged again. The hotel is a little bit quirky that the door is locked from 830 where you have to ring to get back in the main question is is it worth the money you could get a Premier Inn for the same price, but not as quirky as this hotel
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Mark
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel full of character just over the road from the station. Big rooms have high ceilings . The bedroom was large and had a comfortable bed and a lovely big shower Breakfast was really tasty , Staff were very helpful I'm looking forward to my next visit .
Moumita
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great property and very friendly staff. Breakfast options were great, fresh made and served breakfast.
Jacqueline
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were excellent, helpful, friendly and very professional. Hotel was very quiet and the accommodation was good.
Yvonne
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Generous breakfast with variety. Cooked breakfasts with quality ingredients and delicious. Large rooms with comfortable bed. Clean and comfortable.
Simon
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice hotel and convenient for town. Breakfast could be slightly improved. Young staff who sometimes lack urgency, proactive thinking and customer service skills
Lester
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was my 3rd stay
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was in a good location next to the station and just outside of town. Breakfast was good and staff were friendly and helpful. We were put in the wrong room initially which was an administrative oversight by either Expedia or the hotel. The only pain was the hotel was locked at 8 pm and you have to use the ring doorbell, we were outside for some time and I had to ring the hotel to get someone to open the door. They could give a front door key on your fob
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Emily
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice big room and clean. Comfy bed
penelope
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenient accommodation and satisfactory accommodation. Good to see youngsters employed
Gregory
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Free parking and walkable to brew house theatre. Room clean. Breakfast was great being included in price. Staff friendly.
Lester
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Ok
James
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was clean and spacious. Good shower.
Shoaib
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

A bit too overpriced for the standard of accommodation. Polite staff.
Gillian
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Super hotel, helpful staff great location
Number of reviews per page
20
40