Overall Ratings & Reviews Number 82 The Unthank

Once upon a time I believe the place was luxurious but now it needs some love and care, paint and new furniture. It’s run down, it’s a gamble to open windows as can’t be sure whether it’ll stay in or fall out. Also, the windows are not double glazed so it’s pretty loud. When taking shower had to turn the water off otherwise it’d flood the bathroom as water wouldn’t run away. It’s convenient location if needed to walk into the city centre, with a small Tesco store next door. It’s ok but definitely looks better in pictures than real life.

Lovely clean big room. We were right next to the entrance so a bit of through traffic noise but would definitely stay again.

Lovely studio in excellent location to walk into the town centre. Well equipped, one minor criticism there were no knifes for food prep or cutting bread

Restricted parking spaces but otherwise great little apartment

Nice stay could do with tea towels and dish cloths

A decent place to stay, with a comfy bed. Good location too, with a pub opposite and a Cafe Nero across the road. Parking was very tight, so if you have a big vehicle be aware.

noisy, no availability for parking af any of the nights, towels were tiny, no wifi at all.

Good bed Good shower Secure

The hotel is in need of serious refurbishment. I had booked a room with a King size bed but was told on the day that my room had been changed due to maintenance reasons. I was given a smaller room with a double bed. The room was extremely warm when i went to open the windows , the window latches were broken and could not secure the windows. I asked for another room for my second night, which was cooler but was also in need of refurbishment. The lady on reception was most apologetic but there was not much she could do.

My husband and I stayed here for 1 night but was supposed to be 2. The reception rang to check confirmation details code etc. when we arrived all went smoothly but on entering the building the electronic door lock was broken and was easy to push open. The lobby smelt of an inappropriate smoked substance very strongly. The room appeared cleaned but having taken my shoes off it was sticky. The bed sheets were cleaned but stained with dirt and biro. When we woke up in the morning the smell had gone in the corridor but returned a few hours later - a lot stronger. This didn’t disappear and made me uncomfortable with the broken external door so we decided to leave early. If you are looking for a place to close to Norwich, it would suit. As long as the door was fixed. Not sure we would return. There was free parking on site.

The welcome was on point, easy to find and walking distance to local amenities. Well set out room with excellent facilities.

Lovely studio apartment with all the required amenities. Excellent location. Lots of pubs cafes and takeaways at walking distance. Pleasant and accommodating host. Upgraded us to a ground floor apartment when I told her I had injured my foot

Very comfortable room. The service was from Hannah the concierge was incredibly helpful and friendly. We will definitely be choosing to stay here again next time we visit Norwich.

Very good staff very helpful lovely rooms if I had 1 fault we couldn’t get the thermostat to work in the room to turn the heating up so the room was a little bit chilly

Cleanliness could have been better but the biggest issue was no heating or hot water for the 2 nights we were there which totally ruined the weekend. Honestly if you are going to visit in the area I would say, don’t waste your hard earned money, stay elsewhere. Definitely not worth the cost or the risk of having cold showers during your stay. I complained to the manager on our departure who has since sent me an email offering us a free 3 night stay as compensation. My answer I’m afraid will be ‘no82nothanks’.

Great location for all the attractions, good accomodation, comfortable nights sleep, and the staff were very welcoming and helpful. Would definately book again

Need to polish the kitchen equipment and basic cleaning of the floor would help. Needs a small maintenance of the property to bring to good standard. The feeling is that the owner gave up on the property. Good location, but need for safety (extra locks) shouldn’t be underestimated. Overall - OK.

Apart from the instructions on how to get in being back to front it’s all pretty straightforward. Couple of pubs close by which are nice and off-street parking is good although a bit tight.

We had an amazing stay and will be back as soon as we can :-)

Excellent coms before arrival, very accommodating & easy to deal with, staff excellent & accommodation very high standard. Good location, highly recommended