Holiday Inn Express & Suites PAINESVILLE - CONCORD by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites PAINESVILLE - CONCORD by IHG, an IHG Hotel
9.4
Exceptional
From 762 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Holiday Inn Express & Suites PAINESVILLE - CONCORD by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Clara
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and comfortable. Breakfast was just okay.
JOHN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean and friendly saff
Christy
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As a single woman traveler, I felt safe. My room was quiet, clean, and spacious. I am really picky about where I stay, and this is the best place for the price in Painesville
Charlene
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very nice. The room was clean and comfortable and could walk to stores.
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great, including the person that checked us in
jennifer
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was amazing wven the breakfast. Its so clean and having coffee 24 hours and snacks downstairs is great.. the pool was so clean and the interior. Staff great and attend well
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing breakfast! Comfy beds, quiet, clean
Amber
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved this hotel. It was clean, smelled clean, had great breakfast options, had laundry and fitness center that were easily accessible and clean. The pool was nice, but was a little cold. Bedroom was spacious and clean. Staff was kind and helpful.
Shelle
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pool and workout room were nice. The breakfast was very good and my room was nice. Their cleaning staff could put more attention into replacing coffee machine supplies, toilet tissue, and wiping down counters. I was there 5 night and I expected a bit more from them.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel has everything you need. Rooms are spacious. Great breakfast. Just wish it lasted longer than ending at 9:30 during the week. Also has a laundry room I actually used. Detergent is for purchase at the front desk little shopping area.
Michelle
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was neat and clean. The room was great. The breakfast was good and had many options. Check in and out was quick and easy.
Phebe
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The toilet seat was broken, there were huge greasy stains on the carpet, and we pulled back the bed to get into it, there were black fingerprints on the sheets. When we reported this the staff were very defensive and told us nothing could be done. The next morning, a staff member was nicer about it, and said she would tell the manager who would call us, but we never heard a thing. Obviously this hotel does not care about cleanliness or the distress of its guests. Give it a miss!
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Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Hotel was very clean. The Breakfast was really good!! I like how the coffee machine grinds the beans and then brews your coffee!!! The staff did a great job cleaning the rooms!!!
Shay
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lots of trees around the property
Charles
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I have stayed here numerous times. Love this hotel. Convenient. Bed is always comfortable.
Louie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Close to major towns and hotel was really clean.
TANYA
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a very well put together hotel and area. Its quiet and calm and offers a serene view from our hotel room. We watched the sunset tonight from our room. WOW!! We will definitely be back!! We came here the night before major surgery and this is exactly what we needed. 10 plus stars!!!
Kelley
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great hotel!
Katie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean,comfortable and loved the location.
Alice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean
Number of reviews per page
20
40