Overall Ratings & Reviews Wingate by Wyndham New York Midtown South/5th Ave

Stay was fine, couldn’t get the air conditioner to work and it wouldn’t turn on even fiddling with the thermostat for a while.

Belle vue. Propre. Bien située. Nois avons apprécié nos nuits.

We stayed 4 nights, ac was not working properly. There solution was a fan. Light didn’t work in bathroom and the shower drain was clogged. Breakfast however was great. People were nice just need some work on the room we were in.

My stay was going well until I woke up to massive amounts of charges on my credit card. I only agreed to one refundable security hold. They charged my card the security fee twice. I then noticed multiple other unauthorized charges on my credit card made by their front desk staff. I wanted to check out at noon but due to the charges I immediately went to the lobby to confront the front desk and check out because I no longer felt comfortable. They said that it was a mistake done by a new person and my money should be returned in a few days. I’m currently waiting on my funds to be refunded back to my card. They didn’t offer any incentive for the poor experience but instead brushed off like it was nothing. Please check your card balance if you stay at this hotel. I’m beyond frustrated with my experience.

Quick, easy, efficient and thorough check-in. Helped hold luggage for us after arriving very early on a red-eye. Got us into a room by 12:30. Staff was friendly, helpful, & courteous. Excellent experience and team!

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I love every bit of it and would book this again

Over the years I have stayed at many hotels in Manhattan and am pleased to find this. The location and amenities are excellent for both business and leisure stays.

The bed seem smaller than a queen

Friendly and helpful staff, clean and updated room.

The room was warm, we mentioned to the staff that it is hard to sleep at night due to room temperature being warm. Staff said that there is no one to take care of it and expected us to sleep in the heated room. No action was taken

We had a great stay! The staff was friendly and accommodating. Lots of great things to see within walking distance and there are several Subway stations nearby. Would definitely stay here again!

Didnt love the view but overall rooms were nice, small, but expected that. They were clean, easy access to shops and food

Clean comfortable properly with everything we needed for a pleasant stay in NYC

The hotel is in the perfect location, on 37th between 5th and 6th Aves. We were so close to everything--Empire State Building, Rock Center, Central Park, theater district. The room was surprisingly quiet considering the location. We didn't hear much street noise at all during the night, even being lower on the 6th floor. The included breakfast was good, but seating is limited. One staff member could be friendlier, but overall the staff was nice and helpful. The room was small, but it's NYC, so I expected that; but it was very well laid out. Lots of space for our luggage and items still.

Great hotel and perfect location! It is in the heart of Manhattan and near everything you can imagine. The bed was very comfortable as well as the pillows!

Stay was good.

Decent hotel, which I am informed, by my cousin is right in the centre of things in NYC! Hotel is within easy walking distance of tourist attractions, Penn Station and Macys. The outside of the hotel is pretty non description, its wedged between other buildings and when walking past you could almost miss it. There was building work in the area and barriers up nearby related to that. Despite appearances outside, reception was small but well presented and there was the most lovely fragrance in the air. The breakfast area is small, as others have said, there were not enough places if you wanted to eat in the room. The selection of items is fresh and plentiful. The staff were on hand keeping things in order. I grabbed my breakfast and went back to my room. Don't be fooled by the Gotham view advertised when booking. For my room, although on a high floor, for the size of the window I was looking out from, there was no view of an array of buildings or skyline. Only water tanks, other rooftops or windows of other buildings. Other than being in your room or in the breakfast area, I don't believe there are other break out areas in the hotel. Bar or restaurant for example. Overall, I enjoyed my stay and would stay again. The hotel was comfortable enough (for 1 night) and well situated to do your thing, right in the centre of NYC.

Nice hotel

I really appreciated the gentleman in the fron desk going the extra mile to try and help me with check in as well as directions to places I was going.