8.3
Very Good
From 1,030 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.4

People often mention about Travellers Suites Serviced Apartments Medan
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Bedroom (17)
Distance to City Center (16)
Family Friendly (16)
Room Space (16)
Staff Friendliness (14)
Bathroom (14)
Hotel Area (14)
Surroundings (13)
Ambiance (13)
Check-in/out Time (12)
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Traveler Reviews Travellers Suites Serviced Apartments Medan

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40
Customer reviews
S***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 hour(s) ago
Our family's favorite place 😊😘👍
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Sofian P.
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
The hotel staff is nice, the food is not very varied in presentation.
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Accommodation's Reply
19 May 2025
Dear Mr. Sofian. Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore, we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Like living in your own home. 😊
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Accommodation's Reply
14 Apr 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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S***l
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10.0
/10
Reviewed 8 week(s) ago
Make family gatherings memorable 😊
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Accommodation's Reply
22 Apr 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Recommended if you stay with family 😊👍
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Accommodation's Reply
14 Apr 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Love staying here, family friendly 😊👍
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Accommodation's Reply
14 Apr 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly and kind.
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Accommodation's Reply
14 Apr 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always a priority to stay. Keep a good impression.
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Accommodation's Reply
07 Apr 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
suitable for family staycation, because it has a spacious and comfortable family room
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Accommodation's Reply
07 Apr 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
I stayed for 4 days and 3 nights, but the hotel room floor was never swept, and the variety of food for breakfast was the same and boring.
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1 people find it helpful
Accommodation's Reply
11 Mar 2025
Warm greetings from Travellers Suites Medan! Thank you for making Travellers Suites Medan your home away from home. It is a pleasure to welcome you to Travellers Suites Medan and we would like to thank you for taking your valuable time to communicate with us. In relation to your previous visit, we apologize for the inconvenience you experienced during your stay with us. Your positive comments and inputs are a valuable challenge for the management to do better in the future. If you give us a chance to regain your trust, we can assure you that we will do our best to provide you with a better experience at Travellers Suites Medan. Thank you again for sharing your experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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Z***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
First time bringing family to stay for a vacation, overall it was pretty good
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 21 week(s) ago
spacious room, there is a sofa and table in the living room. there is a dining table and chairs. the kitchen is wide and complete with cutlery. there is also a refrigerator. The AC is cold, there is a cupboard and dressing table in each room. The atmosphere is vintage because the building is old. The food and drinks at the hotel are delicious. Although there are eggs placed that I thought were cooked, they were still raw. and were not directed to be cooked first because there were no officers on duty. There are many lights, but the lighting is very dim in my opinion. My suggestion is that dim lights should only be made in the room or in the corner of the room, and bright lights are provided in the family area in the room. And the atmosphere in the bathroom and the ablution room is like horror. For furniture and the like, replacements can be made because the quality is bad (easily damaged), in order to minimize accidental damage by consumers even though the furniture is no longer good. The sound from each room is very clear (not soundproof) so it can disturb other guests.
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Amson M.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
In the middle of the city. Old building.
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Accommodation's Reply
09 Jan 2025
Dear Mr. Amson. Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore, we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Warm regards, Reza A. Saragih. Asst. Front Office Manager.
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Soni R. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very comfortable and convenient for family gatherings
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1 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Mr. Soni. Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
. Ambiance/Facilities: The pool is too small. Food: The taste and selection of food can be improved. Staff Assistance: 👍
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Accommodation's Reply
09 Jan 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
cool, everything is complete and works according to order ❤️ the AC is cold
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1 people find it helpful
Accommodation's Reply
09 Jan 2025
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Located in the city center, accommodation is suitable for families, close to hospitals and malls
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1 people find it helpful
Accommodation's Reply
13 Dec 2024
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office
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L***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 26 week(s) ago
Very suitable for family vacation🥰🥰
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Accommodation's Reply
09 Dec 2024
Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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Dewi W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
Indeed, this inn has been around for a long time so it gives a classic impression. The AC in the bedroom is also still an old model and a bit noisy. In addition, the edge of the sink in the bathroom is a bit sharp so that when getting out of the bathtub, my husband's thigh was scratched. And the use of a bathtub seems less appropriate for an apartment level. For breakfast, it's okay. The rest is all good.
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7 people find it helpful
Accommodation's Reply
14 Nov 2024
Dear Mrs. Dewi. Warm greetings from Travellers Suites Medan! Thank you for making Travellers Suites Medan your home away from home. It is a pleasure to welcome you to Travellers Suites Medan and we would like to thank you for taking your valuable time to communicate with us. In relation to your previous visit, we apologize for the inconvenience you experienced during your stay with us. Your positive comments and input are a very valuable challenge for the management to do better in the future. If you give us a chance to regain your trust, we can assure you that we will do our best to provide you with a better experience at Travellers Suites Medan. Thank you again for sharing your experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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Aini B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The hotel staff is very friendly and very kind 🙏.
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1 people find it helpful
Accommodation's Reply
14 Nov 2024
Dear Mrs. Aini. Warm greetings from Travellers Suites Medan! Thank you for choosing Travellers Suites Medan as your and your family’s place to stay. It is a pleasure to welcome you to Travellers Suites Medan and we would like to say Thank you for taking your valuable time to communicate with us. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at Travellers Suites. The comfort of our guests is our top priority. Therefore, we strive to provide the best services and facilities to you and your family. We look forward to welcoming you back on your next visit. Once again, Thank you for sharing your valuable experience with us. Regards, Reza A. Saragih. Asst. Front Office Manager.
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Number of reviews per page
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