Overall Ratings & Reviews Jen Singapore Tanglin by Shangri-La

The cleanliness is good enough and MRT is just right in front of the hotel. Tanglin Mall is just right beside. Another thing, loved the shower water pressure.

More TV channel selection; Or maybe a smart TV with Netflix/Spotify installed would be nice.

Great Location and value. Room size is reasonable for 2

the in room dining is delicious with competitive price

Check in took a long time, the reception staff was not very helpful and not very friendly. We brought a baby but they were not at all fast in checking us in even though our baby was already cranky and needed rest.

One of the best hotel on my list, our family so delightful staying in this hotel. While we visited in singapore again, definitely our family will stay again. Thanks for pleasuring us with the good hospitality

Close to MRT so it's easy to go anywhere

Perfecto, one of the uncle chef on breakfast is very friendly and the laksa is so delicious

I stayed here for more than a week and I loved it! The location is very strategic. And the most important thing is how friendly the staff is! Especially the room services lady. They are so nice and always greet us. I didn't try the breakfast, but I did order room services. They are delicious. The room is so clean, everything feels like new. Like no scratch! No smells! Definitely will be back!

The staff member named Danial was incredibly helpful in finding an early check-in and making some adjustments to my bed order.

The room is nice and clean. Location is good in front of the MRT station. Everything is OK and I'll stay here when in sgpore

The hotel's refund room change procedure is very complicated

Staff looked deficient and not caring enough. Well yeah, Singapore hospitality at its best.

Really great experience got an upgrade of our room because our birthday thank to ijad.

Very helpful staff. Nice bed and the size is good for family. That 's all.

The check in staffs (check in at 8pm) are super slow. Wait for a long time just 2 person in front of me. When check out, try to find my luggage, the staffs (same person when check in, 1 indian female, 1 gender neutral) can't find my bags. The thing is: they are super slow, and ignorant, and unwilling to help. But the staff that help me to bring the luggage down from the room, and help to keep them, and even help me to tied the boxes so it 's easier to bring my boxes is very extraordinary. He is willing to help from heart. I can tell and feel the willingness to help and serve. I just forget his name. Thank you so much for your extra service to tie my boxes. Service is from heart, and I appreciate it very much.

The hotel location is superb, just a walking distance to MRT orchard Boulevard and the Tanglin Mall just behind the hotel. The room also clean and the bed was good.

Great. The service at the restaurant is good and friendly.

Gym and swimming pool very good. Filtered drinking water very convenient.

Clean and comfy room, and very useful they have filtered drinking water.